Freelancer has a rating of 4.7 stars from 18,570 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Josie was very cooperative and patient. Hope to get my issue resolved quick. Thanks for your time Josie
Date of experience: August 7, 2018
I'm very happy with the detailed support from everybody on the team regarding my issues. Thank You guys
Tip for consumers:
The support team is very supportive and helpful.
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Date of experience: December 25, 2020
Thank you for your efficiency and help, it so nice to have your support with great customer service.
Date of experience: December 13, 2017
Sean R, was meticulous and patient. He attended to my issues in a professional manner. Timely and responsive.
Date of experience: April 5, 2019
I chat with my doubtful questions to solve them.It clearly solved with beautiful answers... Super experience. Thank you
Date of experience: March 30, 2019
Accommodating customer service experience.He/She answered me in all of my queries. I am happy for all your answers.
Date of experience: September 20, 2017
It was nice support from freelancer.com help section. Because my problem was completely solved just within one day.
Date of experience: November 7, 2019
Maine helped me very quickly and solved my problem instantly. Thanks a lot Maine for your quick response.
Date of experience: October 17, 2022
The information was extremely useful and as accessible as possible. I will definitely take this opportunity. Thank you
Date of experience: October 26, 2021
Thank you very much.
Get full satisfaction and technical help form him side.
Happy to work with him.
Date of experience: April 16, 2019
Great!
Expert Helper "Josie G"
Easy to solve the problem. Quick answer and quick solutions
Good work! Team
Date of experience: October 9, 2018
Josie G. On Freelancer.com was give a very helpful solution for me! Freelancer.com support are always the best.
Date of experience: April 24, 2018
It's nice and good chat.and also both helpful for me resolve my problem.not take long to resolve issue..
Date of experience: December 7, 2017
Got friendly people in support who had the required knowledge and helped me with my queries and requests
Date of experience: March 11, 2022
All is ok, Mason made a great job, he answered all my question efficiently and certain.
Thanks again
Date of experience: April 18, 2019
Their support is fantastic! They answered on all my questions! The Benny S. Is really kind and professional!
Date of experience: September 10, 2019
Fast and proactive support. Willard gave suggestions that made my contest better without asking him.
Thank you Willard.
Date of experience: October 30, 2017
Stephanie M. Was very helpful, I appreciate her patience and knowledge. I am satisfied with all the details.
Date of experience: May 6, 2019
I had struggles with a designer, and the support team offered me great help. I can recommend Freelancer.
Date of experience: October 29, 2017
Great platform for clients and freelancers alike! PLUS, customer service is friendly, super helpful, and prompt with replies.
Date of experience: August 3, 2022
I had to cancel membership and Brenda solved my problem very fast and without hesitation. Thanks a lot.
Date of experience: November 5, 2017
Always textbook service from friendly staff - thanks a lot. Had an issue, it got resolved quickly, like always.
Date of experience: November 8, 2017
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).