Freelancer has a rating of 4.7 stars from 18,570 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Excellent support of Maine M. I am a new freelancer in freelancer.com but he excellent supported me! Thanks!
Date of experience: December 1, 2022
Sad experienced but I understand, the policy create more secured site to all freelancers. I am overall thankful.
Date of experience: September 14, 2021
Quick fix and great experience. Team assisted me on time and resolve this issue. Appreciate all your efforts.
Date of experience: May 9, 2022
I had a wonderful experience with the freelancer team. Barry was extremely courteous and helpful throughout the process.
Date of experience: March 27, 2023
Excellent and taking the situation seriously.
That supported my coming actions to be sure that I am safe.
Date of experience: June 23, 2021
It's a very excellent experience. The way she communicates with me is very nice I really appreciate that.
Date of experience: March 13, 2023
This person was quick responding and helpful, informed me about resolution methods and what actions he would perform.
Date of experience: February 8, 2023
Informed him about my locked funds he told me about the problem and assured of its quick resolution.
Date of experience: August 9, 2022
The support is very responsive and, until now, all my queries have been addressed promptly and to satisfaction.
Date of experience: March 13, 2021
I had an issue with withdrawal but customer support representative Kevin R solved my issue within a minute.
Date of experience: August 10, 2023
My colleague accidentally left a lower rating than we intended on a freelancer's work and it was corrected.
Date of experience: August 11, 2022
Very helpful and very accommodating customer support my account now is active
Thanks you so much! More power
Date of experience: October 12, 2021
The interviewer is very kind and patient.
He was able to solve my problem with the page successfully.
Date of experience: December 28, 2021
I am very thankful to Maine support team member very well understand and explained my issue. Good work
Date of experience: September 18, 2022
Fast, simple, friendly conversation
Explain the benefit of the verification
Give me some suggestions to improve my profile
Date of experience: March 24, 2022
Jo V. provided great customer care and he resolved my request promptly and quickly. I recommend his support.
Date of experience: September 19, 2022
I honnestly do like this site itrs amazing i have used it befor ein the past and it was great today i asked for a refund they did not hesitate in the suport chat i recommend the live support
Date of experience: June 15, 2022
He was really helpful, he understood my point clearly and gave me the expected resolution. Thanks a lot.
Date of experience: December 12, 2022
I experienced an issue with withdrawing my funds and customer service was so helpful. Completely the opposite experience from the freelancer I hired.
Date of experience: March 15, 2024
Darra was absolutely FANTASTIC. She answered all of my questions was patient and we were able to resolve the challenge we were having quickly.
Date of experience: June 18, 2024
Helpful assistance, on time
Helpful assistance, on time
Helpful assistance, on time
Date of experience: June 21, 2024
FREELANCER.COM KEEPS YOUR CREDIT CARD ON FILE & CHARGES YOU EVEN IF YOU DO NOT ORDER! REPEATEDLY.
WHEN CONTACTED THEY ACT BLUR AND THE ONLY SOLUTION IS OT CANCEL YOUR CARD.
Date of experience: April 20, 2017
Barry was very efficient and very fast, he risolved the problem quickly and he was very polite in addition to that, so I hope to find him everytime I contact Freelancer
Date of experience: January 14, 2018
I had an issue with a charge on a 3 year old account that i never used and didn't allow me to close it but the support team helped me, thanks
Date of experience: January 25, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).