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Freelancer has a rating of 4.7 stars from 18,563 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Very attentive to all details. Creative and knowledgeable. Easy to communicate with. Will hire again. Highly recommended.
Date of experience: April 3, 2018
Great chat support that solved my problem quickly and efficiently. Would recommend anyone to use that website.
Date of experience: February 23, 2018
Anastasia was helpful with investigating and directing the info on several fraudulent charges to the correct department.
Date of experience: June 17, 2019
I contacted to Jewel about payment of the project.
She guided me kindly and let me know the solution.
Very kind supporter.
Thanks again.
Date of experience: November 15, 2023
I attached my Resume file by mistake on chat room.
So I contacted Magenta and asked to remove it.
She understood that it was my mistake and kindly helped me.
Very kind Agent.
Thanks, Magenta.
Date of experience: November 13, 2023
It was awesome to talk with verified team member(Chelsea). Very smooth throughout the whole conversation. Awesome experience!
Date of experience: October 6, 2018
Josie G. Is professional. She performed a high-quality service. She helped me understand how bids are replenished.
Date of experience: September 7, 2020
First time using the support chat, and Charlotte was very helpful and really fast supporting me. Thanks.
Date of experience: October 9, 2018
Nice experience talking with him. He was good at his representation skill and very much good communicator.
Date of experience: September 19, 2023
I'm very glad that, Josie have solved my problem very professional and quickly. Thanks for your help.
Date of experience: May 10, 2018
Josie was really patient and answered all concerns in a timely manner. Really appreciate the support provided.
Date of experience: April 4, 2018
Very helpful and kind person, my case was taken cared of quickly, efficiently, professionally and with care.
Date of experience: February 2, 2023
Freelancer support team took immediate action to cancel that project and refund me full. That is Awesome.
Tip for consumers:
Reliable short term hiring site. I love to hire people from Freelancer for my own project. I am comfortable and happy to work with Freelancer people. It is an international site to hire people from different countries. Most of the people here from Freelancer, it is their 2nd job or they have some extra quality or expertise they can provide to the employer at reasonable price. It is a great platform for the people all around the world who can utilise this free time, can earn working from home.
Products used:
Recruiting service
Date of experience: January 8, 2021
Wonderful 10/10 just filling this in for the sake of appreciation for it and customer service employees
Date of experience: February 23, 2022
I am very satisfied excellent help and support. Resolved issue what I have requested which took time.
Date of experience: May 21, 2022
Everything is good. Getting many projects and clients from freelance.in. Support team is very friendly. Thanks freelancer.in
Date of experience: April 17, 2018
It was fast and helpful service. Extremely satisfied.
Hope to get my issues always resolved so fast.
Date of experience: December 2, 2018
Prompt and effective support, reversed my 30$ which were deducted, due to long inactivity in my account.
Date of experience: July 23, 2019
Erwin provided full support. Responded very quickly and in a very effective manner.
It was my pleasure
Date of experience: July 1, 2018
Perfect more excellent i get my money return in required business days in the pending waiting duration
Date of experience: March 14, 2018
Claudia was very attentive and helpful! She took her time and explained profoundly my questions. Thank you
Date of experience: December 11, 2018
I face glitch issues in my project dashboard. Javier solve my issue. With great communication. Thank You
Date of experience: July 5, 2022
Lyndon S. Helped in clarifying doubts and assure of providing service, in case needed it later. Thanks.
Date of experience: December 15, 2018
Marina was very responsive and clear in everything, everyday I feel the site team is becoming more and more close to me
Thank you very much Marina and Charlotte
Date of experience: December 25, 2018
Rep was professional in communication and expertly figured out what caused my problem. It was a pleasure!
Date of experience: January 5, 2019
Amazing website freelancer.com everyone there give solution and supportive desk i am very satisfy with freelancer.com support
Date of experience: December 30, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
