Freelancer has a rating of 4.7 stars from 18,553 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Jade is super nice, very accommodating and very quick to help with my withdrawal problem. Great job!
Date of experience: January 3, 2019
The support i received was quick and friendly. I quickly resolved my withdrawing issues within 10 minutes
Date of experience: July 12, 2022
Needed help with the payment screen. Andrei quickly diagnosed the problem and told me how to resolve.
Date of experience: August 21, 2023
Great, Fast Solution to my Query! Kimberly R. Is one of great support representative here on Freelancer.
Date of experience: February 26, 2018
Barry is very supportive, Polite, and helpful. It was a great experience talking to him. Thanks, Barry
Date of experience: May 18, 2023
Orion provided me with concise and simple information to readily solve my issue and deliver customer satisfaction.
Date of experience: May 2, 2021
Received Immediate Response from Jade D, for a refund problem.It was very helpful thank you very much!
Date of experience: January 28, 2019
It was an amazing experience talking to Russell V, pretty knowledgeable and right to the point conversation.
Date of experience: August 21, 2023
The support assistance I received from Nikki has been very satisfactory, thanks for the help and clarification.
Date of experience: August 22, 2021
Great customer service, Michelle A. Cleared my question about withdrawn my funds easily and quickly, 100% recommended!
Date of experience: October 29, 2019
Very good support and guidance for my all concerns.
Thanks you freelancer.com to build my freelancing career.
Date of experience: August 7, 2017
The support at freelancer.com is awesome. They helped in escalating my issue to there there engineering team.
Date of experience: August 9, 2017
Very good and clear conversation. Answered all my questions which was very easy to understand. Thank you!
Date of experience: October 24, 2021
It's very supportive and helpful and trying to solve my problem ASAP. Thanks for the great experience.
Date of experience: May 22, 2023
Great support team service from freelance website, understand the client issue, quick response and very professional team.
Date of experience: August 15, 2017
I got what i required from Stephanie-- support agent. He/Her is very good responsive for my quarries.
Date of experience: August 13, 2017
Kimberly R. Support and understanding for my concerns were amazing.
My concern been solved in 30 seconds
Date of experience: June 20, 2018
I'm very happy to joining freelancer and i have a good experience with freelancer support team. Thanks
Date of experience: December 5, 2017
Great and through assistance, all my questions were answered and I am satisfied with the service received
Date of experience: February 24, 2019
It was very useful and clear information from Barry. Thank you for the support.
Got complete information
Date of experience: August 26, 2017
My questions were answered. The customer service representative was helpful. Knew every possible solution to my query.
Date of experience: August 26, 2017
Great experience on this platform so far. Interesting projects. Helpful staff. Look forward to winning more projects.
Date of experience: August 24, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).