Freelancer has a rating of 4.7 stars from 18,553 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Whenever I've had any issues with fees, The staff on freelancer were always there to check the issue and ensure the best.
Great thing!
Date of experience: January 10, 2018
I am Graphic Designer on Freelancer since 2014. I have a lot completed projects, so to work on this site is excellent. Thank you
Date of experience: August 3, 2017
Freelancer has one of the best customer support I have ever come across. Its a shame the review can have only 5 stars :)
Date of experience: August 4, 2017
I've been on freelancer.com for almost 6 months now, and my experience is great, I quit my day job and became a full-time freelancer.
Date of experience: August 3, 2017
Great agent. He is very helpful. And i got my full support form him with a short time. Have a nice day my dear.
Date of experience: January 26, 2019
They help quickly and resolve issues very fast. I contacted to approve my identity as soon as possible. They answered me in positive ways.
Date of experience: July 9, 2023
Frieda was very helpful, I have been facing a problem within one week, she has solved it within minutes. Great Assistance. Thank u Frieda!
Date of experience: August 17, 2018
I have received a full refund from freelancer.com, fees paid by mistake.
Excellent support from Crystal N, I am very satisfied with the service.
Date of experience: August 17, 2017
My experience was nice because Jennifer M. Understood my concern without me needing to type a big ol' long story. She was also polite.
Date of experience: February 13, 2019
His explanation was very clear and professional, he introduced the verified program, followed up on me and made sure I understood all the process
Date of experience: August 23, 2021
I needed to know whether I could trust that client an the agent responded met my needs. She is friendly and willing to help.
Date of experience: January 12, 2022
He solved my problem perfectly. I am very satisfied and recommended high. He is the best support I have ever seen in this site.
Date of experience: December 3, 2020
I must say, it was a nice experience to avail all the support by your side. Truly satisfied how the team resolved the issue.
Date of experience: June 3, 2021
Jade has helped me a lot. Understand my concern in a minute and solved it in second. Thank you so much for your support.
Date of experience: February 17, 2019
Jade was very helpful and help me in my issue get resolved. I will be very thankful to her. Keep it up, Jade.
Thanks
Date of experience: March 9, 2019
Freelancer.com answered my question relating to my account with in a couple of minutes. The instructions were clear and easy to follow. Thank you!
Date of experience: January 19, 2021
I had some problem related to a payment dating 4 years back and i was really frustrated but Stephanie M. Was more than helpful.
Date of experience: March 24, 2019
I once dealt with an issue in my balance points and the team helped me clear it up. The experience was seamless and reassuring.
Date of experience: September 23, 2021
She is very Knowledgeable. She asked me many things regarding my job and skills like wordpress and others. It was great experience with her.
Date of experience: July 13, 2023
Great job for handling my query upfront. Kudos to your service guys! I wish all are like you when it comes to handling concerns.
Date of experience: April 7, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).