Freelancer has a rating of 4.7 stars from 18,553 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
She explained me what happened and also told what I need to do in order to fix it. I'm very glad with her help.
Date of experience: July 13, 2019
Freelancer staff was nice to talk to and she had general conversation with me regarding my career goals and style of working online etc.
Date of experience: January 17, 2022
I have really good time talking with Chelsea. I was little nervous but she took the conversation very light and in very professional manner.
Date of experience: March 29, 2023
Great service, they solved my problem efficiently, a false employer tried to deceive me and I asked for support help, they helped me immediately.
Date of experience: February 28, 2021
Fast and accurate customer service which they provide you with answers because you can ask them.
Professional and reliable website.
Thank to Mark G.
Date of experience: October 4, 2017
I needed to withdraw $20 from my account and could not figure out how. Hayley was very helpful, and I greatly appreciate her help.
Date of experience: June 9, 2021
It was a refund issue. They have tackled my issue in a prompt and professional way. I am really satisfied with their true support.
Date of experience: September 27, 2021
I have an issue regarding my reviews showing on my profile but Guinevere M. Helped me a lot to fix this problem, Thanks Guinevere
Date of experience: August 29, 2022
I really appreciated the support provided by Freelancer.com, my issue is resolved in a short time of period with a great help.
Thanks Freelancer.com
Date of experience: November 9, 2019
It took some minutes with Erin T to get back the account. Super delighted with his support.
Very much appreciate his work and professionalism.
Date of experience: October 26, 2021
They stole money from me. There are so many other sites saying these people are scammers. There good reviews will all be fake,stay away!
Date of experience: November 29, 2022
One of the professional assistant that I have ever talked to. And has immediately served me with all his dedication to respect and support.
* Freelancer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 1, 2023
She was really polite, to the point and helpful. I hope that in future I will face the same kind of people on freelancer
Date of experience: February 15, 2022
Great service & response time provided by the support representative. They were well aware of the problem and where to escalate it.
Great work!
Date of experience: October 18, 2023
Awesome support and very quick support aswell. The service has been great and we're using free lancer for a lot of things. Thanks guys
Date of experience: May 7, 2019
I was just surprise that i was connected to the agent so quickly and he responded me in a very convenient way. Thumbs up!
Date of experience: May 2, 2019
I had to get some help with my account verification. I got it in less than 5 minutes. It was a very nice experience...
Date of experience: November 7, 2017
Jennifer M. Helped me quickly locate the link that I was unable to find in 2 easy steps. Jennifer was very pleasant and polite.
Date of experience: May 14, 2019
Judith helped me with a problem which I was facing from last 3-4 days and Judith fixed it in a few minutes. Very helpful.
Date of experience: May 28, 2019
I accidentally subscribed to annual plan of freelancer, and Jennifer M has been very helpful in helping me getting refund thanks thanks thanks <3
Date of experience: September 17, 2019
Did what was asked with little issues in doing so. I am only adding these words so I can hit that 100 character limit.
Date of experience: November 23, 2017
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).