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Freelancer has a rating of 4.7 stars from 18,553 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
It was nice to have meeting with Chelsea. Even though I had poor internet connection & English, Chelsea managed to complete the process smoothly.
Date of experience: September 4, 2022
Worked like a charm. Jam P understood my issue with client feedback and gave me a very fast resolution. Thanks and cheers to him
Date of experience: November 30, 2021
I had an issue with my contest award payment release my contest holder side. Maine from the Freelancer team helped me out very nicely.
Date of experience: March 6, 2023
The support team solved my problem very quickly and easily, we had very friendly communication.
Congratulations to you, you are doing a great job!
Date of experience: August 5, 2022
I want to thank freelancer.com support team. They was connected with me until the issue was solved. Very professional staff. My dispute is solved.
Date of experience: March 17, 2022
Very grateful for the assistance Kevin R. Provided me with in regards to my credit card authentication. Steps very easy to follow. Thank you!
Date of experience: September 6, 2023
I made a mistake by clicking the wrong button. Heather R. Helped me to correct my mistake quickly, and answers all my questions. Thanks
Date of experience: July 4, 2019
The support team were excellent at solving all pending issues and have done very well in there intervention, in a professional and grate manner...
Date of experience: February 6, 2023
It has been an honour communicating with the freelance agents as they really are friendly no matter the situation and I'm loving the communication.
Date of experience: July 19, 2021
Its one of the best site to search for your perfect freelance work. Very simple process of posting or searching a job for free.
Date of experience: July 6, 2021
I appreciate your effective and timely support in putting me through the things I'm confused about. The response was clear and very helpful. Thanks
Date of experience: October 8, 2021
In a few minutes, the agent resolved my issue. I wanted to localize my project and she did it promptly. Thanks to Lyndon S.
Date of experience: September 9, 2023
Alexander L. One of the best person i found here in freelancer.com in 9 years. He solved issue and explained everything in better way.
Date of experience: February 3, 2020
It was the process of verifying badge, Chelsea V. was very supportive to me in this process, I highly appreciate her for precious time.
Date of experience: June 30, 2021
That was very useful and thank you so much Judthat was very useful and thank you so much Judiththat was very useful and thank you so much Judiththat was very useful and thank you so much Judiththat was very useful and thank you so much Judiththat was very useful and thank you so much Judiththat was very useful and thank you so much Judiththat was very useful and thank you so much Judiththat was very useful and thank you so much Judiththat was very useful and thank you so much Judiththat was very useful and thank you so much Judiththat was very useful and thank you so much Judithith
Date of experience: June 18, 2019
At the beginning I never thought that my issue will be solved until I sent email to customer support but at the end I found it was wrong
My issue solved in short time
Date of experience: December 7, 2022
Have had very pleasant experience of dealing with Jennifer M. She demonstrated friendly and proffessional approach. The issure resolved quickly to full customer satisfation. Highly recommended.
Date of experience: May 30, 2019
The interviewer was very responsive and helpful. He was thorough in asking questions and was very professional.
Date of experience: April 19, 2024
I had a great chat with Jayce, very helpful.
My account is fine now and i can start bidding for jobs.
Date of experience: December 21, 2023
Kayla is very respectful person. He checked all my concerns and told me how to solve the issue. I am very appreciate with his help.
Date of experience: September 11, 2018
It was great experience with Mr Josie G. And he has provide a best solutions for my queries. Thanks very much for your help.
Harish
Date of experience: October 8, 2018
I would like to thank Betty for her help regarding withdrawl to my local bank account.
She provided me with all necessary information.
Best regards
Date of experience: October 14, 2018
Charis Y. Is an amazing person and managed to help with my issues perfectly, had fast replies with good information. He deserves a raise.
Date of experience: July 8, 2023
Lyndon was very poilet and resolved my issue instantly. I believe he is one of the best customer service person to ever resolve an issue for me.
Date of experience: October 19, 2018
I have a great experience with Japhet. He even help me to fix some issue I haven't notice.
The refund is now being process. Problem Solved.
Date of experience: September 7, 2020
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
