Freelancer has a rating of 4.7 stars from 18,553 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I raised a query which was effectively solved by Mr. Emeline. I am very much thankful for such quick and desirable response.
Thanks again.
Date of experience: July 24, 2020
Kayla B is very helpful. She understand my problem as I am a new on freelancer.
Hope fully I will get help in future too.
Date of experience: March 21, 2018
Kayla B. Is great and know what to answer once you have question on her. Best support from freelancer that I encounter as of now. Thanks Kayla!
Date of experience: July 11, 2018
Kayla was very helpful and resolved my issue quickly and politely. I have no complaints barring the need to write at least 100 characters here.
Date of experience: February 7, 2018
I accidentally accepted a 250 dollar project but the employer intended tthe project to be $60 she sorted out my fee issue super quickly.
Date of experience: December 1, 2017
Kayla B helped me to edit my freelancer rating
It was really a good experience.
(I don't know why you need 100 character to fill this)
Thanks
Date of experience: January 4, 2019
I was facing an account restriction issue due to some misunderstanding of site admins but Raven B did a great job in resolving my issue.
Date of experience: May 26, 2021
Criselda R understood my concern and tried their best to resolve my issues. I hope the issue will be fixed soon. Thank you!
Date of experience: October 29, 2023
I had a simple query that I couldn't find an answer to in the FAQ - Phoebe S. Quickly and professionally answered my question. Thank you!
Date of experience: July 10, 2019
My experience was very good. Kayla. B provided great support to me in order to resolve the issue. I really appreciate him for their efforts.
Date of experience: July 12, 2018
This guy is good...
After an earlier Agent says: "Take a picture after holding your actual real ID card and keycode with both hands:-o "
Date of experience: February 20, 2018
I had some problems trying to authenticate my account and Kelly and another guy help me a lot since the very beggining in all of that.
Date of experience: October 29, 2019
Kayla was very knowledgeable. She took care of all my concerns and gave me the specific link I requested. Very helpful. Kudos to Layla.
Date of experience: March 19, 2018
I am happy when working with Macall. He tried to help me to improve a Perfect Profile. Thank you again for everything you've done!
Date of experience: October 29, 2021
I was please with the customer service response to my request and mr Kayla B helped in every possible way he can to provide me a solution
Date of experience: January 3, 2018
From my card was withdrawn $ 30. And although no return was envisaged, Kayla helped me very much. So I want to thank her for it.
Date of experience: August 18, 2017
The person in charge assist me so well. Good job! I like it when my curiosity can be solve as sson as possible.
Date of experience: November 1, 2023
Kayla B was every helpful, made everything easier. That is what we need.
She was very easy going and found a solution right away.
Date of experience: August 17, 2017
Kayla B.
IS very helpful and Kind person.
I have never get such good response from any executive.
I will love to chat with him in future
Date of experience: August 9, 2018
Katie R. Helped me with her kindness and calmness. A big 5 star for her! Thank you so much. She solved my problem fastly.
Date of experience: November 8, 2018
It been great as i had low in funds and still got services fromfrelancer.com support team
High five for all of support working so bst from years
Date of experience: November 4, 2021
I created a contest in stead of a project and already paid for it, via the live chat box my issue was litteraly solved within 30 seconds. Fantastic!
Date of experience: October 10, 2017
Kayla B. Really help me with my founds! She was very professional in the whole process. I totally recommend to use the chat system.
Date of experience: September 10, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).