Freelancer has a rating of 4.7 stars from 18,550 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Shoutout to Faye C. For being so reasonable in my case with a client today. Helped to quickly settle an issue
Date of experience: August 3, 2017
I really appreciated all the help Kayla B. Has given me with my profile problem! All working perfectly now! Great job!
Date of experience: January 5, 2018
Kayla B assisted promptly, leaving me a pleasant experience for a 1st time user... Definitely will award more projects with Freelancer
Date of experience: March 1, 2018
Was presented with an offer to be verified user, Macall is very professional, kind and he made everything easy to understand.
Date of experience: December 14, 2021
I was informed about all my options, benefits i can have, nice and fluent communication.
Assisted very well.
Support: Kayla. B.
Date of experience: August 23, 2018
Kayla B. On the freelancer 24/7 was really fast and helpful with the guide she gave. Thumbs up for her assistance
Date of experience: March 9, 2018
The team help me via support for recover my account afther of move to another country... Excellent platform for work online...
Date of experience: December 13, 2020
I had great assistance from Kayla B. She was friendly, professional, quick and answered all my questions patiently
Thank you Kayla
Date of experience: August 22, 2018
It was a good experience chatting with Kanya B and she addressed my concern by contacting the client on my behalf
Date of experience: May 30, 2018
He was kind and on point, really helpfull person, everything was good. I know now how to handle my problem Thanks
Date of experience: October 10, 2018
I am a newbie and I appreciate the assistance of Ms. Josie G. Had given me. Will follow her instructions well.
Date of experience: March 5, 2018
It was pleasure to get help from Kaite R. Very helpful and helped me to reach a solution for my problem
Date of experience: September 8, 2018
Kayla was an awesome help with getting my project resolved. Thank you very much for taking the time to help out!
Date of experience: January 12, 2018
I forgot to downgrade my account and Kayla B. Got it done for me, refunding me the money. Thanks so much!
Date of experience: November 10, 2017
Had a great conversation experince with Jennifer M. She understood what is my concern and solved within minutes.
Thanks to jennifer
Date of experience: May 15, 2019
I had an issue with my membership and bidding information. Extremely guided by Freida. Thank you support team Freelancer. Awesome support.
Date of experience: May 24, 2019
It was a good experience with the Freelancer support, they are kindly understood may kays and the solved that about 5min
Date of experience: May 27, 2019
It was very quick and amazing Darra response on my two queries.
I appreciate and wish all the best for future.
Date of experience: January 30, 2022
My experience with freelancer is amazing i am able to get the jobs in my field macall was a great help
Date of experience: February 16, 2022
Anasthasia assisted me on support and It was great. The issue got resolved in couple of minutes. Great experience. Highly recommend
Date of experience: June 16, 2019
Thank you for the great support regarding client not answering! Rayana E. From Freelancer.com Support Team was very fast and helpful.
Date of experience: February 6, 2020
Hi
Robyn G. Listen the my issue and resolve my problem in next few minutes.
Have a nice day:)
Thanks
Ruchika
Date of experience: July 16, 2019
They are very kindly and helply. If you work on this site you will feel good about everything
Thanks so much!
Date of experience: March 29, 2021
Changing a contest into a project wasn't possible for me to arrange. With her help, the process was effortless. Great work!
Date of experience: June 8, 2023
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).