- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Freelancer has a rating of 4.7 stars from 18,548 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Barry kindly solved all my doubts about my issue related to the confirmation of the withdrawall of my earnings I ordered on September 26th and I hope to receive this week.
Date of experience: October 14, 2019
Very good and fast service.
He helped me solve the problem, very simply and quickly.
Excellent!
It's a pleasure to work with you.
Date of experience: December 5, 2017
Jeremy R. Was the person who helped me solve my problem. He is very empathetic with his approach, and solved my problem immediately.
Date of experience: October 2, 2018
It was very helpful and i was guided properly to my problem hope it will be resolved soon. Thankyou again for your support
Date of experience: September 23, 2019
Claudia was very helpful and resolved my issue quickly by refunding the membership fees.
Over all it was a quick and awesome :)
Date of experience: November 20, 2018
Agent has helped me with my concerns from the first time.
She provides a quick response to my questions. She is very helpful
Date of experience: December 4, 2018
She helped me so much with a problem I was having. She stayed on the chat and made sure that everything was ok.
Date of experience: December 2, 2020
I really like the support that freelancer provides. Katie was very patient and helpful and he helped me understand and fix my problem.
Date of experience: January 12, 2018
Very professional, knowledgeable and quick. Issue that I had has been clarified very fast. It's good to know that support is this efficient.
Date of experience: December 17, 2018
Good. But i need a phone chat
The support agent was helpful in arranging that the recruiter contacts me on a project issue.
Date of experience: September 20, 2022
Freelancer is overall ok. But it would be better if there's no dry period. There are patches where there are absolutely zero projects.
Date of experience: July 3, 2017
Anastasia D., help me a lot! After a good communication answer to all my questions and finally solve my issue. I highly recommend!
Date of experience: June 18, 2019
One scammer company wanted me to pay them. I talked about it to Maine. Thanks for him, he or she explained me everything.
Date of experience: October 13, 2022
Twice I have contacted the support department and both time they have been super helpful, responsive and solved my issues completely. Thank you!
Date of experience: October 16, 2022
I got a refund from them on my membership fee and the help support were so helpful and forthcoming to solve my problem.
Date of experience: July 5, 2022
I just had a chat with Oscar J regarding my membership and he was being really helpful. I appreciate his help a lot.
Date of experience: July 28, 2019
Great experience, helped with so many things, gave a lot of great tips and in general was really sweet and nice. Would recommend.
Date of experience: May 30, 2021
I would like to thank you for your great support on solving my issues. Very fast and prompt solution I got from you.
Date of experience: October 18, 2020
I had a question about my payments and Magenta S. Was detailed, professional and helped me clarify my query. Thank you so much.
Date of experience: May 15, 2023
Chelsea, who conducted my Verified Freelancer Program interview was very friendly and easy to talk to. Overall I'm very pleased with the service.
Date of experience: February 7, 2022
Quick reply and great problem solving. I had a payment issue which has been solved in few minutes. Katie has been very efficient.
Date of experience: April 20, 2018
Great experience. Very quick responses to my question(s). I was in and out of the conversation with all the help i needed. Thanks
Date of experience: February 23, 2018
I had a problem with an extra deposit made by mistake and Nicole was very reactive on contacting me and solve the problem.
Date of experience: January 9, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
