Freelancer has a rating of 4.7 stars from 18,548 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Noah is a very kind man and he helped me a lot.
I am really happy for his help.
Thank you very much.
Date of experience: January 12, 2019
Cyril C and Benny S are the best support clerks I have got so far! They are quick and effective with their replies.
Date of experience: January 16, 2019
As someone new on Freelancer.com chatting with Kimberly R was really helpful. She assisted me just when I was panicking with my funds.
Date of experience: July 4, 2018
I love Freelance job. I work hard and ready to get milestone and good rating from freelancer.com so it's full career for everyone
Date of experience: August 3, 2017
Carmen A. Tried to answer my every question though it was out of his concern but he tried his level best. Thank you
Date of experience: January 24, 2019
Once again amazing support by freelancer support staff. They know what is the problem of client and how they are supposed to solve.
Date of experience: January 24, 2019
Very easy process and a pleasure to work with. She even gave me extra info on a different question as well. Very happy
Date of experience: March 19, 2018
It was quite easy to lock the date/time for interview and and actual process was very accessible via FL messenger using chrome browser
Date of experience: July 26, 2023
Josie G. Is great customer service manager. I am highly pleased with the service that provided. It's really a great help to me
Date of experience: February 26, 2018
Katie was very reactive and helpful. My problem was solved. She explained me step by step what I needed to do.
Thank you
Date of experience: August 6, 2017
It was pretty solid. Got my question answered extremely fast and it was good overall. Not much more i could have asked for
Date of experience: August 6, 2017
I am fully satisfied, I have got all the information what i was searching. They are prompt to reply and kind with behave..
Date of experience: August 15, 2017
It was very nice to talk to Stephanie M. Regarding the query I have and she solved the problem in few minutes. Thanks
Date of experience: February 11, 2019
Omer saved my bacon by being understanding and making an exception for me for a new user to the website, solving my problem.
Date of experience: August 13, 2017
Ashton D was very helpful, he understood my query and done his best to help me. I feel very happy with my experience.
Date of experience: September 15, 2020
I got quick response and fixed my issues quickly, support team is really amazing!, I will continue use freelancer.com for my professional skills
Date of experience: December 19, 2017
"Oscar J" was the agent that I spoke to. He was helpful in helping me sort out my inquiry in a timely fashion.
Date of experience: July 8, 2019
He understood my problem. Checked the history and helped me to find the way out.
Hopefully I will get my deposit refunded back.
Date of experience: August 24, 2022
Xenon's service was excellent and he solved my problem instantly and very easily he guided me.I really happy to get support from him
Date of experience: August 23, 2023
We have provided as a courtesy a new star for my mistake. Thank you, Ralph, for understanding about was whose the problem here.
Date of experience: August 24, 2017
I was able to address my log in issues an have all my questions answered working with Javier A. He was very helpful.
Date of experience: May 30, 2022
I have no question about the contest. I was enable to do this job with his details. So, i am sorry for that.
Date of experience: November 4, 2018
Bailey E. Was really good and fast. There was a minor glitch with accepting the project, but it was resolved in no time.
Date of experience: November 4, 2018
I am happy to have Katie as the support, She helped me and resolved my issue, Thanks for the help. I appreciate that.
Date of experience: March 6, 2019
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).