Freelancer has a rating of 4.7 stars from 18,548 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
It was a pleasure to have been assisted by Frieda, she was super attentive, charismatic and helped me with what I was experiencing.
Date of experience: November 6, 2018
The help was precise and solved all my doubts. I really appreciate it! Barry considered the issue as a priority and provided support.
Date of experience: March 5, 2018
Antoinette B: Is a very professional and very cooperative person excellent in communication and give quick response. I am happy from his service...
Date of experience: February 25, 2018
I asked a milestone/withdrawal of funds question. I was contacted within 24 hours with answer.
Very pleased with the support team.
Thank you!
Date of experience: January 27, 2022
I am very satisfied about support received by Freelancer support. I really appreciate your efforts and for keeping in touch everyday. Thank you!
Date of experience: January 5, 2022
My employer give me 5 star rating but my budget rate start showing 33%, when i contacted support and they help me... thanks
Date of experience: March 20, 2019
Jon assisted me well with my concern. He was quick to reply. He was precise and brief on all his responses. Very helpful.
Date of experience: September 18, 2017
Carmen A. Answered all of our question regarding the IP while doing a contest, now we are clear and have peace of mind
Date of experience: March 20, 2019
Erwin C. Helped me on getting to know what was asked to be done. I really appreciate the way he explained the things.
Date of experience: August 26, 2018
Betty is very cooperative, I contact for a payment issue and Betty solve it properly.
Wish you all the best. Thanks a lot.
Date of experience: November 7, 2018
I got tricked by someone, I talked to Katie R. And she helped me. I appreciate this. The support on freelancer is awesome.
Date of experience: April 6, 2019
I was so scared about my situation as I was new to freelancer but she really calmed me down and explained everything well
Date of experience: April 1, 2019
The support team acts very quickly and tries to solve the problem as soon as possible. Their efforts, special Gareth U., are commendable.
Date of experience: February 23, 2021
Knowledgeable, helpful, and patient! It's always a nice experience with you and your associates! Keep it up!
Thank you very much!
5/5 stars!
Date of experience: May 7, 2021
Rebecca was great! Is it possible to connect with Rebecca, whenever I refer to freelancer.com support?
She deserves a bonus this month :)
Date of experience: October 11, 2018
I had chat with "Josie G" he is very responsive and help me out.
Thanks for your help, I really loved this platform.
Date of experience: November 20, 2018
They were kindly for me.
I am sure that my requirement will be solved by support team.
Thank you for support team's help.
Date of experience: April 25, 2019
Solved my problems quickly. A+ for the agent. I had transaction issue and the agent also helped me with general knowledge about Freelancer.com
Date of experience: October 19, 2017
Katie R. Have given clear and prompt answer on my query. Freelancer has been really helpful all the time and any time. Cheers!
Date of experience: September 2, 2018
Awesome, she help me a lot. Fast and nice. Thanks
Freelancer is best in this filed, and their support desk is very useful.
Date of experience: May 6, 2019
Chelsea V. helped me understand the rules & conducted the verification process smoothly. Thank you so much for the support. Stay safe :)
Date of experience: September 28, 2021
Freelancer.com support team is great, they resolved my issue in 7 days, I really appreciate there work, Thank you freelancer support team again.
Date of experience: December 29, 2019
Experience was friendly and professional clear and to the point.
However it took some time (about 2 days) to get feedback.
Regards,
Edward
Date of experience: September 6, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).