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Freelancer has a rating of 4.7 stars from 18,548 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I had bu mistake featured my bid and Jessica sorted it very swiftly. I appreciate her help, happy that Freelancer have her :)
Date of experience: May 20, 2019
Heather helped me sort out my query fast and efficiently. I am new to Freelancer.com and wanted the discrepancy sorted before I proceeded.
Date of experience: May 18, 2019
It is good to live chat with someone so instant in freelancer.com. I never get this on other platforms. I really appreciate it
Date of experience: December 21, 2021
I had a couple of issues in the website. And Kimberly R. Was so patient and professional in solving both problems. Great employee!
Date of experience: November 8, 2017
Russell V. interviewed me for a verified freelancer activity. She talks clearly, and is a listener too. She asked about my skills, etc.
Date of experience: August 31, 2022
I appreciate the understanding and response time in order to resolve the query.
Keep the service quality on such a rising scale.
Congratulation!
Date of experience: November 9, 2020
I like talking to him a lot. Because he can make people understand very well. He needs to be praised for his talent.
Date of experience: September 3, 2022
When I had some ambiguities with the app people from the support quickly helped me to solve the problem
They are extremely professional!
Date of experience: January 9, 2022
Charlotte helped me around in a wonderful way and she made a very awkward situation easy for me. Keep up the good work!
Date of experience: September 16, 2019
Kelly was very helpful and fast also. No issues hesitations she got right in my issue and in a snap it Elsa's resolved
Date of experience: May 13, 2023
The instruction given to me was clear. I had a great time talking with Jessica and she did great help to my problem
Date of experience: December 1, 2021
The support clearly doesn't care about fixing the problem, plus he ignored my last question and closed the chat asking for a review.
Date of experience: December 15, 2022
Thank you for supporting me, I really happy for having a good support team, because I have not any worry about my work.
Date of experience: December 3, 2021
Very quick response and courteous! I reported some people abusing the site and their accounts are now closed. I hate scammers! Thank you.
Date of experience: October 26, 2021
The Interaction with Chelsea was great, she provided me detailed explanation on the benefits of the services and also had a polite conversation.
Date of experience: November 9, 2022
Working is freelancer is easy and fun. It makes money earning easy for everyone. One can build a great part-time career at freelancer.com
Date of experience: January 19, 2020
I am full satisfied with the service of chat boot, she helped me an guide me to how to withdraw your deposit amount.
Date of experience: November 19, 2020
Prompt and helpful response from the support team. Led me through the steps required which resulted in the outcome I wanted. Thank you
Date of experience: August 3, 2020
Recently i have a chitchat with the customer support regarding the problem: paid via paytm, it was successfully solved by the team :)
Date of experience: November 11, 2022
Despite the fact that I don't speak much English, he was always kind to me and helped me solve during the entire interview
Date of experience: March 15, 2023
It was great experience with Chelsea V. Ma'am. She guided me in the whole process for being verified. The session was very interactive.
Date of experience: August 11, 2022
Magenta was able to guide me through a task I had no idea where to start, after a few questions Magenta knew exactly on how resolve this issue
Date of experience: December 18, 2023
Very helpful and inspired me a lot. I hope I will take their help again in the future. I am working since 2012.
Date of experience: October 15, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
