Freelancer has a rating of 4.7 stars from 18,546 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
It was nice talking to you, thank you so much Chelsea for your Guidance and make my account more attractive via verified Freelancer.
Date of experience: July 27, 2022
Freelancer is the best Marketplace where you can get money or buy online from the anywhere
I am earning on this platform very much
Thanks
Date of experience: July 30, 2023
I really enjoyed the language and behavior he had with me.
Outstanding interview which I got from Russel.
Clear Questions
Clear Communication
Date of experience: December 7, 2023
Josie G. Gives good service. I would recommend him to help in most of the services. He seems to have good experience and skills in problem solving.
Date of experience: July 27, 2018
Thank you Erwin C. For the help with my credit card for deposit refunding.
He is patient and always keep me updated during the process of refunding.
Date of experience: April 2, 2018
Maine was the agent assigned to me and he/she was very cooperative and helpful, she helped with my problem and I am grateful do it. Thank you
Date of experience: September 28, 2022
It was a nice chat, they are helpful and responsive. Anastasia D was by far the more nicer person than others. But overall they are all good.
Date of experience: August 11, 2019
First time and your cst support are very good actually my inquiry was answered quickly and in a very good way so really thank you Oscar j.
Date of experience: June 8, 2019
I am a new user to freelancer.com and got confused with the payment. The live chat agent had assisted me with patience and clear all my confusions.
Date of experience: June 28, 2018
They follow up on my problem and helped me to solve my problem.
I am very appreciated for this supporting.
Thank you, Andrew and all support team.
Date of experience: September 30, 2019
I did an interview to Chelsea, and it went very well, had a great time with her, she is very clean in asking and very kind. Thanks
Date of experience: March 22, 2023
Quick and clear answer to my question that I had. -1 star because I need to fill in at least a 100 characters in this comment field.
Date of experience: August 2, 2017
Anastasia. D was very helpful and explain everything clearly to me and I was able to solve my issue that I'm facing! Really thankful for your help!
Date of experience: February 3, 2019
I am so much happy to work with freelancer.com, All of the staff on this site are more helpful and I am very pleased with their service.
Date of experience: July 10, 2023
Jon was extremely helpful on my first day on the site, responded quick and told me how to prevent running into the same problem in the future.
Date of experience: August 16, 2017
She was very helpful and polite and patient. I needed to get a refund and she did help me with everything in the process. God bless her!
Date of experience: June 12, 2018
Mary R. Is so helpful and kind in nature. She helped me to renew my membership plan to plus and give me good discount with satisfactory price.
Date of experience: May 2, 2019
Easy to understand, very patient and a nice person. She understood very quick which was my problem, and told me what can I do to solve it.
Date of experience: March 27, 2018
Brian helped me right away and was very polite and to the subject. I got connected really fast in the chat and he answered like a pro.
Date of experience: November 15, 2017
I am freelancer now a days i have many problem to face but they really help me. This side was really fantastic. Specially Anastasia D helps me.
Date of experience: June 11, 2019
They are the best, I am amazed by their support. It's few minutes after they were able to solve my issue and I am so happy :)
Date of experience: November 5, 2021
I had problems with paypal and credit card but Jennifer M was there and helped me fix the problem above. Thank you and the team of freelancer.com
Date of experience: November 17, 2020
He explained in detail and helped me a lot. As a result, I feel satisfied with how he help me.
Thanks for solving my problems Jo V.
Date of experience: September 12, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).