Freelancer has a rating of 4.7 stars from 18,546 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Russell V was courteous, explained the process well and was helpful in advising me on the time my verification would be valid.
Date of experience: October 26, 2023
I just want to say I'm satisfied with the support received by Allie A, regarding the issues I was having.
Thank you.
Date of experience: November 9, 2023
Was very calm and resolved my issue. I explained the problem. She took a few minutes and came back with a solution.
Date of experience: November 7, 2023
Jethro provide great assistance. He provided me with detailed list of benefits to get me understand the need of this badge.
Date of experience: February 15, 2024
My experience with Nicola R. Was very professional. His response was on point and very beneficial. I appreciate it! Thank you
Date of experience: February 14, 2024
My withdraw request was delayed and I was worried about that. I received the money some days after contacting Ryder S. Thanks
Date of experience: September 12, 2018
He answered all my questions thoroughly and was extremely helpful. I was able to complete my issue straight away after his input.
Date of experience: September 11, 2018
Troy listen to me carefully and adjusted my project fee as I want. Very quick and excellent help. Thank you very much.
Date of experience: October 7, 2018
Great working with them, i was in freelancer since 2006, they really provide great service. So myself recommend freelancer to all Thanks
Date of experience: May 15, 2018
Really great supporter. Always happy with Debra E.
I can not express my happy, and nice supporter.
Thank you for your time.
Date of experience: July 31, 2019
I needed some information about refund milestone payment. Gonzalo V. was able to clarify the information and solve the problem in minute.
Date of experience: October 11, 2018
My interaction with her was very quick, and easy.
Her work ethics are good, she resolved my issue in a professional manner.
Date of experience: March 27, 2021
Erwin C gave me fast, efficient and friendly service at Freelancer.com and helped me resolve the issue quickly. Highly recommended to all.
Date of experience: October 24, 2018
My issue was addressed. It took more than a day for my ticket to be processed, but again, the resolution was satisfactory.
Date of experience: February 11, 2023
He helped me with closing down my contest and responded quickly. He understood what I wanted to happen and was very helpful.
Date of experience: May 10, 2018
Asked for several things and was answered properly and on time. (Have nothing to add but should continue to fill 100 digits)
Date of experience: March 26, 2018
Very good and friendly, Helped me with lots of details very fast, I am glad receive professional support, Thanks a lot
Date of experience: February 4, 2018
Issue explained and solved. I also needed information to create and release milestone payments. The agent was able to give me details.
Date of experience: May 23, 2018
I was quite a bit difficult for them to understand what I was suggesting. Hopefully they will take my suggestion into account
Date of experience: November 19, 2018
I am so happy for Freelancer.com support center, they are amazingly quick and kind...! I really love freelancer.com. God bless them all.
Date of experience: August 15, 2022
Betty was quick in attending to my issues and gave me the right solutions.
I am really grateful... I was not disappointed
Date of experience: November 12, 2018
Chelsea is very polite he assist me well! She talk to me very professional way and I have a verified badge now!
Date of experience: February 12, 2023
Josie G was really helpful to solve my issue of project review by client and I will really thankful to freelancer staff.
Date of experience: November 12, 2018
It was very hard to reach to live support. I think he is a good person. Because he helped me. Thanks him.
Date of experience: May 31, 2018
Recently have a communication about an issues with bidding for a project. The issue was solved quickly in a very friendly manner.
Date of experience: December 10, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).