Freelancer has a rating of 4.7 stars from 18,543 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Josie G was great at explaining how I can try and resolve the matter with my employer. She was easy to understand and knowledgable.
Date of experience: November 19, 2018
That was interesting but i wish we had more webinars or the same to help us find more client by the start of freelancing
Date of experience: July 26, 2022
Thank you for your help and understanding. Hope this app will bring only good to people and that all the scammers will be stoped
Date of experience: April 10, 2021
I had a chat with Kayla B and she quickly responded and resolved my concern for the problem i was facing in freelancer.com website
Date of experience: December 1, 2018
Excellent service. I got a good reply for my issue. Thanks
Date of experience: June 10, 2024
She was very courteous and eager to help. I was finally able to resolve my issue. Well done Kayla! I'm happy with your service
Date of experience: December 10, 2018
Good atention, I don't do the process as Kelvin suggest me, but he gives me help and support to receive the promo too. Thanks
Date of experience: May 16, 2023
The CSA named Betty is so effecient. Everything has been settled in very productive way. She is also friendly and handled the issue gracefully.
Date of experience: January 9, 2019
Was brief and nice to have interview. Chelsie was kind and told me every aspects of the badge. Offered help in case I needed.
Date of experience: August 15, 2022
I have no more questions to ask you, please close this chat
Thank you very much for your advice and also for all your replies
Date of experience: February 4, 2024
Very Supportive Person. Helped me a lot with her support i get bonus uSD. Thanks done its was very nice experience chating with you.
Date of experience: August 2, 2017
Thank you kayla. B for assisting me with my payment issues, I appreciate the professional way you answered all my questions. Keep it up
Date of experience: August 10, 2017
Antoinette B.: is very good support member in your team
He resolve my issue in few min and give all answer of my ques
Date of experience: August 13, 2017
Hello,
My name is mangesh. I am full-time freelance graphic designer.
I really enjoy making pixel perfect quality design for my clients.
Thank you.
Date of experience: September 28, 2023
Thnx for fast support on sunday, had big funds problem with guy on project *******, waiting reply from him about payment about 2 weeks
Date of experience: March 18, 2018
Great customer service! I hadnt used the service if a few months and they were very helpful with refunding me and cancelling my subscription
Date of experience: November 9, 2017
It was so quick and easy. The representative was professional and even offered to help me.
I want more people like that todo CS.
Date of experience: November 16, 2017
Macall is an expert He explained me each and everything very kindly and cleanly.
Very friendly person to talk with
A++++ services.
100% recommended
Date of experience: February 9, 2022
Thanks again for your patience with my questions Jennifer M! I really like the support service in Freelancer.com and Jennifer M was very helpfiul.
Date of experience: January 23, 2020
Awesome site with awesome freelancers and awesome support. I like the site and will continue using it
Date of experience: July 22, 2020
Hey Orion thanks alot for your quick help. You made my day, I was really worried and now you solved it within minutes thanks
Date of experience: March 20, 2021
I really enjoyed talking to Chelsea V regards verification process, I was very comfortable with her.
She is very professional.
Thanks
Date of experience: December 29, 2023
Russell V. helped me complete the verification process to get the verified badge and he gave me lots of good advice along the way. Thank You
Date of experience: September 4, 2023
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).