Freelancer has a rating of 4.7 stars from 18,543 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
It's my 1 time I connected with the team and I am suffering an issue for 17 days and finally, my problem was solved. Thank you
Date of experience: October 22, 2021
I received a message from freelancer within few hours.
My account was instantly reactivated.
If it was quicker it would be better but I am satisfied.
Date of experience: November 16, 2019
It was great experience to talk with Chelsea also she gave a good suggestions to improve my profiles and she has got very good communication skills
Date of experience: March 14, 2022
Freelancer.com is to be commended for its prompt and efficient response to the infringement dispute.
Date of experience: October 23, 2022
Prompt response and actively tried to do all she could on her own to help me which is a quite a novel and excellent quality to have in support staff.
Date of experience: December 4, 2020
Giorno reached out to me and cleared all doubts. I am very grateful to him. I will be very careful from now on while accepting projects.
Date of experience: October 5, 2021
Thanks for the complete my interview process for verified freelancer. Very experience and good behavior.
Date of experience: September 8, 2023
Chelsea V. was very professional and asked solid questions with thoughtful follow-up questions as well.
Date of experience: July 18, 2023
Freelancer.com is my most favorite marketplace they solved my problem within few minutes. Amazing Team
Date of experience: November 18, 2021
Quick solution to my query and fixed immediately. Fastest support services comparing my past experiences.
Date of experience: July 9, 2020
He is very helpful for the guide in using Freelancer. He is also very kind and patience with me since I got a lot of questions.
Date of experience: June 30, 2021
Barry gave me a really straight forward and fast solution about my concern. I will be happy to have support fro him again in the future.
Thanks
Date of experience: October 2, 2018
Janine is very kind! If I have any problem, I'll contact freelancer support again.
Thank you so much for your help.
Date of experience: November 8, 2019
Free lancing is a newly innovated way of working from home or anywhere, where you get the opportunity to be self employed and being your own boss
Date of experience: July 21, 2019
I really liked Nicoll's service. It was attentive, explained everything clearly, and answered all my questions. Thank you very much for helping me!
Date of experience: March 18, 2021
Customer service japhet helped me a lot regarding my refund. I couldn't process it on my own but he did his best and I'm grateful to him. Kudos.
Date of experience: May 6, 2020
Eula R is a great assistant.
I couldn't find the proper solution with previous assistant, but she provided me.
Thanks again for your Perfect Support!
Date of experience: July 8, 2019
Excellent suport, Quick action from Jayce. One of the reason we choose freelancer platform is the prompt support provided by your team. Thank you
Date of experience: May 18, 2023
It was nice, Donna gave me an excellent atention and I understood everything about payments... but I preffer to have assistance in Spanish please...
Date of experience: August 21, 2017
It's a best job website. Which is giving free trial for those which aree biggner on this site.
We can earn more money with getting project.
Date of experience: November 5, 2019
Asked for assistance because I got scammed by an 'employer'. Rhian C assisted me right away. I don't recommend Freelancer in finding jobs.
Date of experience: October 11, 2019
Thanks for your help.im create a dupplicated Milestone paymant because the total is 25 but we agreed with the price of 12.50
Date of experience: October 21, 2018
Kayla B helped clear up all details about payment methods. She was incredibly helpful and very knowledgable about the system. Many thanks!
Date of experience: March 27, 2018
I needed to manage some informations in 'project in progress'. Assistant Janika helped me really quickly and proffesionally. Thank you so much.
Date of experience: November 30, 2020
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).