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Freelancer has a rating of 4.7 stars from 18,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I was amazing to exchange with Barry for my verified badge on Freelancer. Everything in this process was perfect for me.
Date of experience: August 27, 2019
Shes very helpful to give any answer. I have asked question continuously and shes helped me. Great job.
Thank you Kayla
Date of experience: January 14, 2019
I had a chat with javier(from support team) about my refund. And he checked and did the refund process very quickly.
Date of experience: October 17, 2022
She was very helpful, she was clear, kind and willing to help. Congratulations for having someone like her, professionally meets perfection
Date of experience: January 28, 2019
Michelle was extremely helpful and came back to me query straight away with plenty of information and links for further information.
Date of experience: January 28, 2019
Chatted with Katie R. For an issue and she made it very easy for me, within a few minutes. Thanks Katie
Date of experience: August 16, 2018
She was really very perfect. She guided me through everything perfectly. I wish to talk to her again in the future.
Date of experience: August 23, 2021
I chatted with kelly and she helped me lot. She gave the answers quickly. Their service is very fast and good.
Date of experience: July 15, 2022
I had a problem with my account, and support was quick and very helpful! As well, very polite. Excellent customer service!
Date of experience: August 7, 2017
Erwin C. Solve my problem team of freelancer support is great it is very help full for me
Thank you Freelancer
Date of experience: March 20, 2018
The agent provide me with necessary links to solve my questions and easy to understand english all thanks to brenda :)
Date of experience: February 8, 2018
The Customer Service Tech helped with everything I asked for. I am completely satisfied with his help! Than you so much!
Date of experience: August 16, 2017
Simple conversation. Easy to understand. She helped with understanding the details of the program. Overall, I'm very satisfied with her service.
Date of experience: July 29, 2022
Josie G you are really perfect you helped me a lot and I would never forget that thank you very much
Date of experience: August 9, 2018
Quick and helpful, always good as a customer to have a positive experience with support members. Keep up the good work.
Date of experience: October 11, 2019
Great communication on the expectations. Gave a clear instruction and hope he would be a best asset for the freelancer team.
Date of experience: April 5, 2021
Had my issue solved in less than 5 minutes. The tool works very well and the employee is kind and prepared.
Date of experience: August 31, 2017
The person supporting was patient and explained everything correctly. It was excellent support. I got the answers to all my questions
Date of experience: February 21, 2019
I was in trouble from last many days.
The help agent was very cooperative.
My problem is fixed. Thank very much.
Date of experience: August 24, 2017
Great service from Stella - helped identify the best candidate for us. And was responsive to help us navigate the freelancer system.
Date of experience: August 23, 2017
Freelancer is a solid platform. Thank you for creating this platform! Faye helped resolve and find a solution to the issue.
Date of experience: August 23, 2017
I was helped with refunding my money and iam happy that agent Freida fixed the issue, I really appreciate agents efforts
Date of experience: August 22, 2018
Josie G live chat support was very helpful and to the point.
I will not hesitate to use Freelancer support again.
Date of experience: June 19, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
