Freelancer has a rating of 4.7 stars from 18,540 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
My account was charged with a project fee which the client never gave me the job. Berry managed to sort out the issue for me
Date of experience: January 24, 2018
I chatted with Erwin C.
Freelancer support was very efficient and fast. Erwin C got into action straight away and resolved the issue within minutes.
Date of experience: July 29, 2018
Sabrina is very great!
I knew the problem I was suffering the most in time and really did my best to help.
I'm very satisfied.
Date of experience: April 9, 2021
It was so helpful and also solved my issue. I was so worried about that but now i am relaxed because of this guy. Thanks
Date of experience: February 16, 2020
Katie, was very patient with me, as I am new to freelancer.com she tried her best to explain things to me.
Great Job! Thank you...
Date of experience: July 8, 2018
I m new to this platform and encountered some scam employers but Jennifer. M assisted me so well and resolved problem quickly. Thanks to her.
Date of experience: October 22, 2019
She was patient and had all the answers to my questions. I think I can now verify my paying method and start working with Freelancer.com
Date of experience: August 1, 2018
Good platform!
I have worked many projects so far!
And I have improved many skills here.
If anyone want to get money, use this site!
Date of experience: July 24, 2019
I think that in the web page should be a link to send suggestions directly to the decision makers without passing thru the support team.
Date of experience: December 10, 2021
Avery was a great member of the supporting team. Solved my problem and showed me ways to avoid having the same problem in the future!
Date of experience: May 24, 2021
I had some trouble but in a matter of few minutes, the Freelancer team was able to find a solution.
Thanks Claudia and Freelancer team.
Date of experience: December 25, 2018
I received an excellent assistance by Charlotte B. For a problem I had. Charlotte gave me a full service and she quickly answered my questions.
Date of experience: August 2, 2018
I been working with freelancer since 2018 and have great experience with the projects I work on, I were wondering to have a varified freelancer badge, So I got message from Macall and I didnt know that Freelancer is running discount on Independence day Of India for Varified Freelancer Badge. I got wooping 20% dicount and work very happy to have it. I had few questions about the Varifed badge which Got cleared by Him.
Thank you
Niranjan M.
Date of experience: August 17, 2022
She help me with the technicalities on how to file the cancellation of milestone payment since the freelancer did not delivered the work at all.
Date of experience: October 2, 2019
It was a prompt service and I got refund while chatting with the executive. The agent understood me well and provide the advice also quickly.
Date of experience: December 9, 2019
It was nice experience, thanks to him.He cleared all the doubts. I was very upset when the amount was deducted but now happy. Thank u
Date of experience: July 28, 2017
It was a pleasure to speak with Chelsea. I was a bit nervous at the beginning but later wile we spoke I fill more comfortable.
Date of experience: October 6, 2022
I took time to solve my problem (asked for a favour), but the support did a great job and my problem was solved. Thank you!
Date of experience: August 3, 2017
I have been working on freelancer from 3 years I left my job as I can work and earn more from home. Thank you freelancer.com
Date of experience: August 3, 2017
I like work during Freelancer, high profit, many clients see your work and big companies
Also help you to make teams to make different projects
Date of experience: August 3, 2017
Michelle A was great. She was able to quickly resolve my query and provided me with all the information I needed. She was very helpful.
Date of experience: January 26, 2019
At this stage I got help)) it was quick and understandable help. The site offered me to change the amount of the project. Thank you!
Date of experience: November 29, 2017
It was good talking to him as he understood what i wanted, he did a good job for me.
Thanks for the support.
Cheers
Vijay
Date of experience: August 8, 2017
Great willing to help! Responded to my doubt within seconds and went ahead and made a little research just to be sure. Gladly appreciated it.
Date of experience: May 1, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).