Freelancer has a rating of 4.7 stars from 18,539 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Great service and comprehension. I got the solution that I wanted and I did not expend a lot of time. I'm really happy with it.
Date of experience: February 28, 2018
Maine was such a great help for me and she was very friendly and patient with me Hope all your employees are just like her.
Date of experience: February 20, 2023
It was good. The support team was very responsive and never delayed to answer to my queries. I got the answers without any confusion. Thanks!
Date of experience: September 18, 2021
Anastasia D was great. Helpful, quick and polite. This was my first experience using the live chat feature and I was very pleased with it.
Date of experience: February 8, 2019
I have used freelancer support service and it was great, they responded to my messages and provide solutions to my issues
Thank you so much
Date of experience: May 2, 2021
Nothing to say about her. She is just awesome. Free, open mind, cute, very friendly i really like her. Hope i meet with her again
Date of experience: May 3, 2018
I had a doubt regarding my payments and Noelle helped me in clearing my doubts.
I am happy with the help provided and prompt replies.
Date of experience: September 4, 2019
Thomas was helpful and patient in solving my issue. He understood my issue really well and gave a timely solution.
Keep up the good work.
Date of experience: August 31, 2017
I was struggling with an issue for a long time and Jon was able to solve it for me. Thank you for your great service!
Date of experience: August 27, 2017
Anastasia was quick friendly and efficient.
Hope all your staff like this.
I was having an enquiry and the answers were clear and satisfactory
Thanks
Date of experience: February 17, 2019
Kimberly K. Is a really good employee of freelancer.com she resolved my all problems in no time. Thanks a lot kimberly k. For your support
Date of experience: August 24, 2017
Nicole was exceptionally responsive to my requests. That attitude makes me not hesitate to come right back to that site and give them more work.
Date of experience: December 18, 2017
Freelancer, solve the problem very quickly. In 10 minutes, they solved a lot of big problem and save me from the fraud. I love freelancer.
Date of experience: September 6, 2017
My support took much longer than I expected but it was because we ran into policy issues. However it was resolved and with friendly support.
Date of experience: September 6, 2017
I had an issue while trying to authenticate my card. I made a complaint to Customer Support and it was resolved within a few minutes!
Date of experience: August 5, 2021
Best Team, Best Support Freelancer 5 / 5 stars all the way, I love to work on freelancer.com and get projects and good clients from there
Date of experience: April 1, 2018
It was solved immediately, thank you so much and i really appreciate the efforts you take in order to help us. Thank you Mark G.
Date of experience: September 26, 2017
Really hard for me to get a job, last 2 or 3 months i am active member. So of job i post of my business
Date of experience: June 9, 2021
I had a problem with the test, and Kelly solved in a sec.
I m very pleased because she is nice and really helpful.
Thanks
Date of experience: July 15, 2022
It really helped me a lot to solve my problem, although I'm still waiting for it to be resolved, I hope it doesn't take long
Date of experience: March 10, 2020
I was taking an exam and suddenly my timer went timed out, Mason helped me to get a refund for my exam! He was great!
Date of experience: April 15, 2019
Betty is very responsive and helpful, I have a dispute with my client Betty suggested me to make dispute on milestone and will get help
Date of experience: November 2, 2018
It was a good experience. Despite the fact that I had some problems joining the call on time the interviewer was very nice and patient.
Date of experience: May 13, 2022
I am happy to get a response from freelancer Ross. I will become more happy when my issue is resolved. Thank you for your response.
Date of experience: January 31, 2023
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).