Freelancer has a rating of 4.7 stars from 18,539 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Good and Nice chat with Milano, Good experience although I have completely satisfied regarding my all queries and issued. Thanks.
Date of experience: August 3, 2019
The adviser took the time to investigate my issue and provide a specific solution instead of a copy paste fix.
Date of experience: September 30, 2017
Mr Jessica help me very kindly.
He knows my issue very well and solve it immediately.
Very thanks to him.
Date of experience: June 6, 2019
It was a good experience. The customer care agent was fast and solved my problem in minutes. I appreciate it.
Date of experience: February 6, 2020
She helped me with everything I want over chat to overcome freelancer frauds. I am very much thankful to her.
Date of experience: August 26, 2018
Freelancer is a wonderful place of online earning. I love freelancer.com
And their support help is a very great.
Regards
Date of experience: May 11, 2022
I got a query regarding to the authentication of card and the customer support team provided ultimate support as always.
Date of experience: April 8, 2018
This is the 1st where I can earn money. I want to earn more experience working on big projects. Thanks.
Date of experience: August 6, 2021
It was a really helpful experience. Mason not only listened about my problem but also resolve it cooperatively. Thanks, Mason!
Date of experience: April 16, 2019
I have an issue in freelance.com and it has been resolved by Noelle very quickly. Issue was in feedback system
Date of experience: August 7, 2019
It's was so nice, the freelancer staff was so cool.
She asked how about me and some of my experiences.
Date of experience: July 8, 2021
I was having problem in updating my phone no. I raised a request for it. And support fixed that problem.
Date of experience: December 28, 2019
Was patient in listening to my query and handled two of my concerns in a proper manner. Thank you Josie
Date of experience: June 19, 2018
It was excellent to be verified on the platform. Chelsea V. did a great job. The process was very smooth.
Date of experience: August 1, 2022
He really understand my concern and solve it. I really appreciate and guide me properly regarding uses of this platform.
Date of experience: March 5, 2018
Frieda did a great job assisting me. She solved my problem regarding a trouble payment in a very professional way.
Date of experience: September 7, 2018
She is a professional that answer all my questions in a short time and very accurate, thank you for all
Date of experience: August 2, 2023
Very kind and interactive with your answers, and able to answer any kind of questions you have regarding the website.
Date of experience: March 9, 2018
Hi guys.
Thanks for your continued follow up and timely feedback, appreciate it very much!
Keep it up!
Louis C.
Date of experience: July 22, 2021
We get wonderful support whenever we in need. So keep helping us. And give us the chance of freelance freely.
Date of experience: October 30, 2017
Thanks for help and detailed explanation :) I will often depends on the team and keep going on business in Freelancer.
Date of experience: May 12, 2018
Barry is very good person.
Very kindly, Good service.
I wish yu the best of luck in your business.
Thanks
Date of experience: September 23, 2020
I had a little problem with my authentication bank card, so I needed Help. That help was useful to me
Date of experience: March 11, 2020
Very helpful! She pays close attention to details and helped me to find the answer to my question. Thanks Phoebe!
Date of experience: May 20, 2019
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).