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Freelancer has a rating of 4.7 stars from 18,538 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Thank you So much Josie G for your kind understanding about my concern. Very friendly & understood my situation very well & helped me
Date of experience: September 14, 2018
Really great Interview. First, he asked me a few questions regarding my skills and then i answered properly and he active my badge instantly.
Date of experience: February 3, 2023
A quick fix for a problem. Addressed all my inquiries and my concerns. Keep it up. A good place to inquire problems about freelancer.
Date of experience: October 5, 2018
Freelancer customer support is really helpful. I have faced a problem yesterday, then I knocked on the support system. And my problem was fixed.
Date of experience: March 31, 2021
Stay far away from these crooks. They hold you hostage from deleting your account until you provide a copy of your government issued ID.
Date of experience: December 20, 2022
It was very quick and helpful. I was very impressed with such a great support system and good professionals that always ready to help.
Date of experience: February 12, 2018
I had a very nice conversation with her via e-mail.
She was always very polite and understanding my needs.
I will rate her 10.
Date of experience: October 30, 2018
Great support my money will be back within 5 days I will confirm with the bank and will get back to this chat again
Date of experience: October 20, 2018
It was a good experience with the Bailey. He assists me in a very good manner and helping me to refund my money. Thanks.
Date of experience: December 4, 2018
Thank you for interview and listening me and give me your time, I give my best to success on this platform thanks once again.
Date of experience: May 15, 2023
I asked Frieda a lot of questions, and she can clarify every points in a short time clearly and nicely. I appreciate her support
Date of experience: July 10, 2018
She was very kind and understanding. Helped me with things I didn't understand. Thank you very much.
I hope shel always be very well
Date of experience: August 17, 2023
I had a problem with managing my account from the iPad and had another question about a project.
Katie has been gentle and problem-solving
Date of experience: March 2, 2018
Thank you so much. He find my problem one by one and provide me the better service. He took every information and solve it.
Date of experience: August 8, 2018
Helpful and patient to explain the issue on the membership and the charges. I would certainly give him a 5 star for his support.
Date of experience: August 27, 2019
I did a wrong deposit and the team solved the problem in 5 minutes, making the amount to go back to my paypal account.
Date of experience: April 25, 2018
I had a question regarding my account. I had confused myself and Guinevere M explained it completely to me. I appreciate that very much!
Date of experience: August 18, 2022
I contacted Freelancer support and Josie. G was very helpful with my request. Fast and professional. My problem was solved in a few moments.
Date of experience: December 30, 2018
He is very helpful and nice to chat with, he was able to understand my request quickly and resolve it in a timely manner.
Date of experience: July 10, 2019
I had a chat with Claudia B. She was very nice and she gave me a lot of details about my experience with Freelancer.
Date of experience: January 24, 2019
Very easy to resolve one of my payment issue with Freelancer. Had couple of emails but it was good that it was resolved quickly.
Date of experience: September 13, 2020
She is very cooperative person she solve my issue I really thanks to her and I appreciate her effort thank you so much :)
Date of experience: August 10, 2017
Barry N. Helped. Barry N. Knows about terms and conditions and did his best to help out. Happy!
Satisfactory level 100
Made my day!
Date of experience: August 19, 2018
Freelancer team is very cooperative.
I was facing issue in login into my account.
Issue was solved by the team.
Thank you so much
Date of experience: June 4, 2021
I would really like to thank "Antoinette B" for the help. All my questions were answered with perfect explanation. I really appreciate the effort.
Date of experience: August 16, 2017
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
