Freelancer has a rating of 4.7 stars from 18,538 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I had a pleasure to speak to Josie G about some Milestone problem.
Everything was solved in a minute.
Great job - thanks a lot!
Date of experience: March 23, 2018
The website is good for getting projects but the fees charged per project are high and the exchange rate system used is not legitimate
Date of experience: January 2, 2018
I had to cancel one of the contest. It took a while, got it done. Thumbs up to the customer support agent and freelancer.com.
Date of experience: February 15, 2019
They don't have any security... I want to inform to all don't use this website freelancer will can be close your account any time without any confirmation. ZERO SUPPORT, ZERO RESOLUTION
Date of experience: December 12, 2019
I have on the platform all the tools to find and carry out freelance jobs. Additionally, whenever I requested support, the response was excellent.
Date of experience: September 23, 2021
I liked the support i got from The team, they're great and i hope they fix my issue as said no later than today.
Date of experience: November 26, 2021
In this case Freelancer not help me to resolve my problem, but anyway is good service and next time I hope freelancer help my,
Date of experience: October 4, 2023
Many thanks Mark G.! I was very worried because I was wrong in the payment. But they helped me to solve the problem quickly.
Date of experience: September 21, 2017
She is quick and direct to response to complaints or request, and still maintaining a good chat.
I recommend her for any good position.
Date of experience: March 13, 2019
Submitted a few email incidents but never heard back. Chat agent was able to solve in a few minutes, was very friendly and helpful
Date of experience: October 8, 2017
Josie G is so nice person.
I am happy his service.
I will contact at any time if I get any other issues.
Thanks.
Date of experience: October 5, 2018
Thank you so much Katie R.! You provided a good support to me. The way you chat with the client, I really liked that.
Date of experience: April 11, 2018
Hi, I am very happy to join as freelancer on Freelancer. There is good platform to gain income as an artist or graphic designer.
Date of experience: October 21, 2021
He knew exactly my problem and was quick and assisted.
First time spoke to someone who actually knew what was going on in freelancer.
Date of experience: September 19, 2018
I am happy to get support from him.He help me and give proper solution in my problem.
Finally I am happy with his assistance.
Date of experience: May 7, 2019
Thank you very much, I got my account, it is very appreciated for me. I would like to prefer tips to get huge jobs.
Date of experience: October 30, 2017
It's very easy to contact the support & very nice people I had a problem with my account & they help me very fast
Date of experience: May 22, 2019
I am satisfied from freelancer team. Great experience from chat and give me quick solution for my question. And get perfect and valuable result.
Date of experience: May 19, 2019
I had an issue with a person I hired and the Help desk fixed it and took care of it right away. Thank you.
Date of experience: November 13, 2017
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).