Freelancer has a rating of 4.7 stars from 18,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Agent name was Brenda. She helped me thoroughly and was very caring. It was nice support given by freelancer
Date of experience: March 8, 2018
The interviewer was real cool and was very patient and he heard all my concerns. Got myself verified too
Date of experience: March 28, 2023
He made my query very simple and solved the issue very well really appreciate his help and recommend him
Date of experience: November 29, 2018
During whole chat your support have been very much active I really
Appreciate your humble support & reinstated service.
Date of experience: February 14, 2018
It was great experience of getting help from support team
I am very happy with services and support team
Date of experience: December 3, 2018
There was a billing issue and Lou C. Solved it promptly. He was friendly and helpful. Thank you again.
Date of experience: December 11, 2018
I needed something done and she did it with speed. Very good response and polite. Good experience all round
Date of experience: December 7, 2018
I passed a verification process with Chelsea. She was very kind and nice, making questions with respect and professionally.
Date of experience: January 5, 2023
She understands my problem and fixed it very fast and with lot of kindness answered my questions. Great experience
Date of experience: December 16, 2017
Carmen was really quick and to the point in helping me solve my concerns. I really appreciate the support.
Date of experience: December 19, 2018
Great site for customer and freelancer. Highly recommended! Nice experience with the site. Simple, unique and lots of features.
Date of experience: July 3, 2017
Best support team ever! Today I got Phoebe C., but all the other support team members were great too.
Date of experience: October 24, 2019
They kindly serve all freelancers and employers.
I will always keep all freelancer rule. And work well in freelancer.com
Date of experience: July 6, 2017
Harriet A. Was fast and understood my concerns. The problem was solved in a few minutes.
Thank you! :)
Date of experience: November 21, 2022
Thank you for taking the time to interview me. It was wonderful meeting you today. I really enjoyed it.
Date of experience: February 18, 2023
I was relieved, and my problem was solved. I suggest that this agent's performance is considered being highly satisfactory.
Date of experience: June 26, 2018
Freelancer team is really fast and responsive, they saw my problem and solved it. I am satisfied about it
Date of experience: March 20, 2018
I just begin using the platform, gave me many answers, it is very helpful... fast answers. I really appreciated
Date of experience: January 9, 2018
Carmen A, help me a lot with all the issues I got with freelance web page, but she helps me and makes all my issues to be solved really thanks!
Date of experience: January 9, 2019
No unnecessary questions asked. Chelsea was very polite and spot on for asking the questions and clarifying my doubts.
Date of experience: August 18, 2022
Grate support and understand my problam and give me good solution for the query
grate.my issue regarding withdrawl
Date of experience: January 4, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).