Freelancer has a rating of 4.7 stars from 18,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Jessica B provided excellent help with my request.
Really appreciate her help, it was fast and works really well.
Date of experience: February 26, 2019
Chelsea was super nice, the call went pretty smoothly and all questions were professional and related to the topic
Date of experience: May 22, 2023
I am very thankful for this. You are great. You motivate me to work on this platform, I lost all hope when i talk on live chat. Thanks a lot.
Date of experience: August 28, 2017
She refunded my account which i was grateful for. Very polite and courteous and handled very well. Great service.
Date of experience: August 23, 2017
Customer Service Rep was very professional and helped with the matter at hand. Was a pleasure to deal with.
Date of experience: August 25, 2017
I have issue with the milestone payment and freelancer team provide me quick support and solve the solution Thanks.
Date of experience: May 23, 2023
Project was awarded very smoothly in minutes. Helped out very much since this was my first experience on Freelance
Date of experience: August 20, 2017
The support teams was swift in responding to my request for support in getting verified.
This is so appreciated!
Date of experience: February 11, 2022
They deducted money without my permission. The support team is not answering. Very bad experience... They are not reliable...
Date of experience: December 28, 2015
It was really very Awesome Support by Freelancer.com
Quick and apt response by the support team. I am thankful.
Date of experience: September 5, 2017
I would like to thank Eula R. Eula was very corporative and possess great problem-solving skills. Thanks again.
Date of experience: February 12, 2020
It was a very good to talk with freelancer.com, Very understandable and supportive conversation. I'm highly appreciate it. Thanks!
Date of experience: December 15, 2021
Cyril C answered all of my questions and was very fast in resolving my worries way past my expectations!
Date of experience: March 3, 2019
I found the support very helpful and quick in response. Always there. Thank you very much. I appreciate it.
Date of experience: October 28, 2020
I was swindled by a freelancer user. I told the whole truth to the freelancer.com and they helped me.
Date of experience: September 5, 2019
They have very nice rules and very good support, I have maintain my profile with the help of freelancer
Date of experience: September 22, 2021
Nice and friendly experience! She understand my situation and gave me a good solutions for my problem. Highly Recommended!
Date of experience: March 19, 2019
Understood the task and met the expectations. Slightly delayed responses but I am okay as the resolution was provided.
Date of experience: April 16, 2023
The kind of support I get from being a freelancer is unparalleled. I am very satisfied with their support.
Date of experience: June 21, 2023
I just started with Freelancer, and so far so good, definitely I feel positive to keep working through it.
Date of experience: August 28, 2021
Freelancer assistant Willard C help me very well to handle the dispute resolve. Thanks to him & also freelancer.
Date of experience: August 6, 2019
Marina was patient with my queries and took the time to uncover the root cause of the problem! Awesome!
Date of experience: April 16, 2019
The agent was immediately able to help me with my issue. Great. One more reason to stay with Freelancer.
Date of experience: October 9, 2017
Thanks for his patience and helpful, he answer me everything due I'm new to freelancer. Thanks again to him
Date of experience: October 4, 2017
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
Hi, Muhammad. Lara here from Freelancer.com. Would really love to check your account, but, you did not indicate your username. You need not worry, as we do not reduce user's balance and we do not intervene in any way with their transactions. Feel free to send an email at larao@freelancer.com and me and my team will look into this right away. Thank you and take care.