Freelancer has a rating of 4.7 stars from 18,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Had issues with the work that was done on my contest, Willard C. From Freelancer fixed the issues easily.
Date of experience: October 4, 2017
It was a pleasure talking to Chelsea regarding verified programs and I got all the information which I needed, she was very kind and friendly to discuss, Thank you, Chelsea.
Date of experience: November 2, 2018
Support staff Byron C. Helped me with an issue that I was having, Freelancer support always amuses me. :)
Date of experience: September 12, 2018
The concerns I came for were resolved and dealt with in a professional manner with complete courtesy and respect.
Date of experience: March 22, 2023
Marina B. Replied wery swiftly and resolved the issue to my full sutisfaction. Thank you very much Marina!
Date of experience: October 20, 2017
I am very satisfied with your support. They helped with all the problems I had. Thank you so much...
Date of experience: September 21, 2020
Stephanie M. Help me quickly, and very helpful person. She is totally helpful and perfect for customer support issues.
Date of experience: June 8, 2018
Josie was very accurate and friendly with me. Quick and fast. I like Josie's service very much. Thank you...
Date of experience: March 15, 2018
Josie G. Was great in helping and was very responsive.
He helped out a lot and understood my concerns
Date of experience: February 12, 2018
Happy to listen to all the opportunities for verified freelancers. Will take a look when I get the money.
Date of experience: July 25, 2021
It a very nice experience. I have really enjoyed the call. The agent was very polite and talked nicely.
Date of experience: July 3, 2023
Support is very helpful and responsive. Helped to find what I need and addressed all my questions very quickly.
Date of experience: July 16, 2019
Good but not good enough. I had a rough experience. The service provider was good. My queries were solved
Date of experience: October 30, 2017
It was really a good experience. I understand everything she asked and she was very cooperative throughout the interview.
Date of experience: April 16, 2023
It was great talking to verified resource. Chelsea was keen on answering my queries. The process was very smooth.
Date of experience: April 6, 2022
Freelancer has very supportive team. I had a issue Regarding my Verification. My issue was resolved quickly, carefully, professionally.
Date of experience: November 6, 2022
The team helped me sort out the issue I was having within 24 hours, and their correspondence was effective.
Date of experience: May 9, 2021
Chelsea was good Verified Team member she help to get Verified badge and also give me good suggestion! 5*
Date of experience: October 3, 2022
Chelsea really helped me to verify my account and explained clearly the advantages of the freelancer.com account verification Badge
Date of experience: May 15, 2022
My assistant Harriet A. Has identified and solved my problem with the withdrawal in a few minutes. Very efficient
Date of experience: November 9, 2022
Freelancer is good platform, i have been work in two projects
But i have problem with proof of address
Date of experience: July 17, 2019
Friendly and helpful, god bless her.
He help me to get my problem resolved, excellent and very friendly service.
Date of experience: March 10, 2021
Chelsea was great to deal will, and answered all my needs and look forward to the future with freelancer
Date of experience: March 17, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).