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Freelancer has a rating of 4.7 stars from 18,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
It's overall good experience with Josie. She addressed me good advice and I will wait for employer to contact me and then proceed ahead with project.
Date of experience: February 23, 2018
I made some mistakes with deposit found, the help desk gave me the solution to have a refund form my error and described me how to use the deposit
Date of experience: February 16, 2018
We are so depressed while our request was very simple and it didn't take enough time to negotiate, it seems as it was ready to answer.
Date of experience: November 15, 2022
I had a problem with my account and Tory C. Provided me a great service.
He knows what he is doing. He showed a good understanding of the problem.
Date of experience: October 18, 2018
Clear all my doubts and able adjust my account. I am very much happy with his services and he take care of my all the problems
Date of experience: October 16, 2018
I appreciate your great help and solving my problem, you did something i was worrying about, and now I'm satisfied.
By your help agent Carmen A.
Date of experience: October 17, 2018
The support changes the score of one of my projects from 4.8 to 5 after my request. The fix has been made straight away and promptly.
Date of experience: October 28, 2018
It is a nice experience to work on Freelancer. I am using it for more than 4 years. It is always easy to use and reliable.
Date of experience: October 29, 2018
I am a newcomer freelancer. I choose this site to start with. I got very less chance for bidding even though I was eligible for job.
Date of experience: January 7, 2017
I think this is a good platform provided you get jobs to do. A bit difficult though to find jobs as there is lot of competition.
Date of experience: October 10, 2020
I asked about my billing and I received good customer support. Freelancer is a good platform for both finding work and sending work to other people.
Date of experience: November 13, 2018
Katie is very patient and helpful and answer my all questions. It is nice to feel you're talking to a human being rather than a robot.
Date of experience: January 12, 2018
I had some issue in fee adjustment of A project and i contact freelancer support and find Barry, he was very helpful and quick.
Thanks Barry
Date of experience: July 4, 2017
Josie was awesome and helped me to sort out an issue I had that was bothering me & giving me a headache so thank you for helping me out
Date of experience: April 27, 2018
They were patient and even though i probably had some simple issues that had no viable solutions, they were able to get me what i wanted
Date of experience: January 8, 2019
Josie G. Is nice talking to him. He answered all my request and i will like to chat with him over and over again, thank you
Date of experience: July 3, 2018
Jade helped me with an issue in a matter of seconds! I was like she was in the room with me, staying patient and resolving. Rocking.
Date of experience: January 16, 2019
Freelancer.com provides me opportunities to work, learn and earn globally. Thank you Freelancer.com..
Date of experience: August 3, 2017
I had some issue with regard to subscription fee and it was resolved as soon as I contacted the support team, Hats off for the team.
Date of experience: September 14, 2020
Antoinette B. Helped me by answer all my questions and giving me links to more questions I had as well as informing me of different policies.
Date of experience: August 7, 2017
They resolved my issue regarding bad reviews, they clear all my doubt. Very helpful for me. Bad review won't effect on our closure of our account.
Date of experience: August 21, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
