Freelancer has a rating of 4.7 stars from 18,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Went above and beyond to help me. Refunded me promptly and answered all my Questions. Great customer service
Date of experience: March 20, 2018
I have mentioned my problem and he replied too faster after checking my account. I really appreciate this
Date of experience: October 11, 2022
This kind sir or madam helped me with my problem and was generally kind and thoughtful. No complaints.
Date of experience: July 24, 2023
Betty was both responsive and thorough and quickly resolved my issue. I am very impressed! She was great!
Date of experience: December 20, 2018
It was my first interaction with verification team, was very good with Chelsea to have video chat session.
Date of experience: February 14, 2023
Jessica was pleasant, quick to the point and resolved the immediate issue straight away. No fuss. Thanks Jessica.
Date of experience: September 15, 2021
Antoinette was very helpful and professional. My query was quickly resolved. It was a positive experience with Freelancer.com.
Date of experience: February 1, 2018
I would like to thank Benny for great support and patiently responding to my questions. Thank you :)
Date of experience: January 16, 2019
Help me to solve my problem about Facebook. Nice Listener and Nice Suggestions. Thank you for helping me.
Date of experience: April 10, 2018
Many thanks Anastasia D for perfect attitude and impressive support, answered all my questions and gave full support
Date of experience: January 28, 2019
Good and better experience with freelancer staff. He is good explain to me about plan and all charges.
Date of experience: September 16, 2021
Freelancer support desk is very active to timely aware and support writers regarding better way to resolve disputes.
Date of experience: August 3, 2017
The best freelancing experience I'm having.
I'm just loving it.
The freelancer staffs are really cooperative and helpful.
Date of experience: August 3, 2017
I highly Recommended Freelancer. Great Service and support team. Once again thank you for your help. Thank you...
Date of experience: August 2, 2017
Freelancer had been a pleasure to work with. The support team has been excellent and the processes smooth.
Date of experience: August 3, 2017
Freelancer.com is providing excellent opportunity to freelancers while best human resources to the employers at the same time.
Date of experience: August 3, 2017
It was very easy to pinpoint the issue and solve the problem quickly! Very satisfied with my experience.
Date of experience: April 26, 2018
The assistance was fast and clear. Very polite also. Thank you for the help, everything is clear now.
Date of experience: August 9, 2017
I am very happy everytime i contact with freelancer for any concern, every time i feel great experience.
Date of experience: August 9, 2017
He explain me how it do and He advised me the correct way of the add my credit card to get payments.
Date of experience: October 15, 2023
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).