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Freelancer has a rating of 4.7 stars from 18,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
He/she was good at understanding and giving information. He is fast and gave me the suitable information needed.
Date of experience: April 7, 2021
Anastasia helped me instantly and is a very good listener. She was very efficient in helping me out.
Date of experience: April 8, 2018
I am very happy with the support i got. Every question i had was explained clearly without confusion.
Date of experience: May 7, 2019
Katie is very patient to listen delicate situation, fast in responding and willing in to resolve freelancer issues
Date of experience: July 29, 2018
The conversation with Noah was very productive.
I am pleased with his work, support and the result achieved.
Date of experience: November 5, 2021
I asked to reopen my account at Freelancer.com. Your agent responded immediately and reopened my account within minutes.
Date of experience: November 12, 2017
One trouble. One email. One payment. That`s all. Thank you for your support. It was quickly and effectively.
Date of experience: May 15, 2019
Berry was very friendly and asked all the details very nicely. Overall had a nice experience with Berry.
Date of experience: January 31, 2023
Very informative, the chat support guided and answered the areas i had doubts in, in a quick manner.
Date of experience: September 2, 2021
Freelancer is good platform. I have been work in one projects
But i have problem with payment method
Date of experience: July 21, 2019
The assistance was great. It was quite helpful. He assist properly and behavior of assistant was also good.
Date of experience: October 19, 2023
Freelancer is a paradise for freelancers.
And also supporters work so friendly and are responsible for their job.
Date of experience: December 23, 2021
I had the great communication with Jethro. He explained me everything about the freelancer product, verified. Great experience.
Date of experience: October 5, 2021
I am appreciate your service. Specially support of your executive. I will definitely tell my friends about this.
Date of experience: January 23, 2020
It's a satisfactory experience. I like the system of freelancer and I'm happy that I'm working with freelancer.
Date of experience: March 14, 2023
The agent was helpful, answered all the questions with absolute accuracy with a positive attitude. Great experience overall.
Date of experience: August 9, 2023
Freelancer is one of the best platforms for freelancing services. The support team is very supportive and cooperative.
Date of experience: February 20, 2022
He is good, very helpful and responded very efficient way. I am satisfied with their service and help.
Date of experience: September 13, 2023
It is always good to interact with the support team. They provide the best solutions and support. Thanks
Date of experience: January 15, 2022
It was a wonderful experience to have interview with staff. I was at my comfort while having interview
Date of experience: June 14, 2023
I contacted freelance support system and I got the response within 24 hrs. Very satisfied with the service.
Date of experience: October 17, 2021
The support team is always prompt in clarifying my doubts and queries. Thank you for the support. Keep up the good work.
Date of experience: September 8, 2021
I am so happy with freelancer support services. All of my problem is solved. Thanks to all of my Freelancer.com Team members.
Date of experience: February 21, 2022
He is very quick and very clear and helpful in resolving my problem, i highly appreciate his effort and wish him success!
Date of experience: September 19, 2019
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
