Freelancer has a rating of 4.7 stars from 18,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I bid on a number of projects over a week ago. They re all closed but I cannot see if they have been awarded. I am wondering if they are scams
Date of experience: September 16, 2017
She can communicating with me so well even I have a broken english and she was very helpful dan give a best suggestion for me. Thanks Meagan
Date of experience: July 28, 2019
She went out of her way to assist me. Kayla B is a very good Freelancer agent and you should promote her to become a manager. A+++
Date of experience: March 20, 2018
Always helped me by email and now in a live chat.
Quick response and they solve all the troubles and misundertandings that I had on the website.
Date of experience: July 28, 2022
As for me have been writting to you from 27.08.2021 that the project owner was a fraud but you have been quiet,,,, kindly improve on customer service
Date of experience: August 4, 2021
Maine at freelancer was very helpful and I appreciate the help I received considering the terrible ordeal I had from commissioning Logic Soice to build my website.
Date of experience: October 18, 2022
I got several job offers and both turned out to be people scamming. I am thankful my husband caught it before I went through with their offers.
Date of experience: April 4, 2017
TThe person was of great use to me. I had a little problem on the site but the support helped me greatly and gave me back confidence
Date of experience: March 30, 2021
KARYLLE A. WAS EXTREMELY KNOWLEDGEABLE AND RESOURCEFUL. SHE ANSWERED ALL THE QUESTIONS I HAD IN A PROMPT AND COURTEOUS MANNER. SHE IS QUITE AN ASSET TO FREELANCER!
Date of experience: August 11, 2021
Freelancer answer my queries and help me to settle the problem on the spot. Now I have no worry to my Freelancer account. Thank you.
Date of experience: July 28, 2018
My experience with Eric S. Was very pleasant. He was nice and efficient, took care of my issues and I was able to continue on.
Date of experience: October 4, 2018
I was in a very difficult situation regarding a project dispute. Mr. Jordan helped me a lot to keep me out of that bad situation. Thanks to him.
Date of experience: December 29, 2022
Support was very quick and helpful, and got solution for my problems. Thanks to support i saved from fake people and got lot of guidance.
Date of experience: October 17, 2018
I am very happy Stephanie M. Did a very good job for me when I thought i won't get my money back she help me. Thanks very much
Date of experience: October 22, 2018
Was a helpful conversation and very quickly solving and definitely i will use again freelancer support when i got a problem, thanks again Josie G!
Date of experience: February 14, 2018
I am happy with customer support. Great service.
They explain by great way. I like it. Thank you so much for providing great service.
Thanks
Date of experience: October 21, 2018
Eric S. Was truly wonderful with assisting me with my problem. He did a marvelous job! He answered all my questions and resolved my issue
Date of experience: December 3, 2018
I was having some issues, Jade D. Helped me with patience, and was very professional, and polite. It was a pleasure to work with her.
Date of experience: November 29, 2018
First time using site. Had couple questions before I started my first project Oscar J. Was super helpful and answered all my questions and concerns
Date of experience: December 1, 2019
It was nice chatting to Barry he was very patient and he tried to get a solution to my problem. Thank you for your help!
Date of experience: April 19, 2018
Operator helped me very fast, he listen me very careful and gave me best solutions and explained the system. Thanks a lot for your help.
Date of experience: April 13, 2018
Thank you so much Clara P you helped me a great deal! Truly a pleasure! Was lost on how freelancer worked until she helped me!
Date of experience: December 26, 2018
Frieda has done a great job to fulfill my request in a speedy time to help edit a feedback that has been posted on page.
Date of experience: August 8, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).