Freelancer has a rating of 4.7 stars from 18,533 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I'm very satisfied with the freelancer platform.
And freelancer team very talented and experienced teams
Date of experience: January 27, 2024
The support team gave a quick response that was adjusted to the need raised, allowing the problem to be solved. Thanks.
Date of experience: August 4, 2021
Swift, quick, and effective customer service. We resolved a solution in a couple texts and we both were happy. Thanks freelancer
Date of experience: January 10, 2023
Chelsea did my verified interview. She asked smart questions and was quick and to the point. She was also very pleasant.
Date of experience: December 7, 2022
Chelsea Is very good in assisting and her way of dealing is also good its great to have meeting with chelsea.
Date of experience: June 13, 2022
I have did many jobs in freelancers and earn but my account is blocked because off i cant use my account
Date of experience: November 18, 2021
Splendid experience. Chelsea was cordial in her dealing and very clear with the communication. The whole thing was conducted very professionally.
Date of experience: September 14, 2021
I am really impressed about this customer service system they are very friendly.and I got quick response from customer service team.
Date of experience: December 4, 2021
It was nice to talk to Barry a team member of freelancer verified team. Hope to have great carrier on freelancer.com
Date of experience: March 10, 2023
The communication was great and the agent was very polite and willing to help me with my account. Really appreciate it.
Date of experience: March 20, 2022
This was my first complain to Freelancer and was solved well by Janine P. I am thankful of her and Freelancer.
Date of experience: January 30, 2020
It is very important process to verify people before working on freelancer platform. Berry is very nice person to talk with.
Date of experience: May 10, 2023
I was unable to accept the projects due to some technical problems. Freelancer support was prompt to remove it. Many thanks!
Date of experience: July 19, 2021
The support team always responds quickly and offers the best solutions to freelancers. Always happy to continue working on this platform.
Date of experience: July 22, 2021
I am facing a problem for a long time but now problem is resolved by staff member. I appreciate his help.
Date of experience: October 15, 2021
They have nice customer Service. Specially Chelsea, she is super professional and nice. Also, the other staff is helpful and supportive.
Date of experience: October 14, 2021
Josie G. Helped me with my concerns with quick and to the point replies. She was able to understand my concerns.
Thank you again for the help.
Date of experience: April 12, 2018
It was nice experience talking with Russell V. Her communication was very clear. She is very polite.
Date of experience: October 11, 2023
Thanks sir, through you I can solve my problem. Sir, if you give me some time, I can submit my complete information correctly.
Date of experience: January 16, 2024
The client did not respond after i accepted the project and i was charged with the freelancer fee. I wanted the refund. So it is done now.
Date of experience: June 1, 2018
Mary from membership team has helped me in a great, and fast way to renew my membership in a correct way using existing offer.
Thanks a lot
Date of experience: August 4, 2017
I love to be a super supportive community like freelancer, they just do justice to what's right. I will always be a freelancer, thank you very much
Date of experience: December 14, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).