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Freelancer has a rating of 4.7 stars from 18,532 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
She is very helpful. Always provides me with the best suitable offers. Always answering my questions. She always provides a quick and efficient help.
Date of experience: November 21, 2019
When I got any trouble, always I contacted to freelancer support team. They are very responsive. I'm very happy with the Freelancer support. Thanks.
Date of experience: August 5, 2022
Jessica B. Was very knowledgeable and understanding my frustration, and resolved my issue in the first attempt.
Date of experience: October 11, 2019
I was impressed by the good and quick feedback and also the good communication I received from you. Thanks indeed for resolving my issue.
Date of experience: December 26, 2021
Ashton is good man who is working for Freelancer.com help desk.
I am impressed for his kind help dedicating even his weekend.
Thank you!
Date of experience: January 18, 2020
It was great talking to Chelsea. Although there were some connectivity issues other wise it went great.
Date of experience: May 18, 2021
I took very good experience and its really imported to improve my knowledge of freelance, as well as i could to fulfill my request
Date of experience: June 7, 2021
I rate freelancer 5 stars. The freelancer staff who I spoke to named Barry who interviewed me during my verified freelancer application was amazing
Date of experience: March 16, 2023
He described all the things very greatly and provided all information. Am very satisfied with his help
Date of experience: July 1, 2021
I asked about Verified Freelancer program to Macall C, and Macall explained it in detail.
Thanks for Macall's kind support.
Date of experience: May 27, 2021
She understand my situation and she try to help me, i really appreciate that, thank you Very much Kayla B.
Date of experience: October 6, 2018
The call was short, to the point, and it was great. All my questions were answered, there were no hang ups, and I got what I was looking for.
Date of experience: February 14, 2023
I chat with Daphne and i am very happy with his/her dedication for work.
I had an issue with my membership plan and now its resolved it
Thanks Daphne
Date of experience: December 25, 2018
I loved how empathetic she was, I had a difficult day and she was very professional in handling the situation.
Date of experience: November 22, 2023
Phoebe is good assist he satisfies me and I'm happy i hope him later too his behavior is good later, I would be happy to get benefit from him
Date of experience: June 10, 2019
I have a lot of questions, then she give me answers that i want. I think that he know this job. I can swear good luck for this job
Date of experience: November 5, 2018
It was good and helpful.interviewer ask questions' very clearly and repeat when i did not understand and she was very helpful during interview
Date of experience: November 23, 2023
I get solution of my problem quickly. Thank you Macy M for helping me. You're true customer support executive.
Date of experience: January 25, 2024
Smooth and sharp, she help me with the information's and guideline i needed there.
Date of experience: May 27, 2024
She helped me a lot in a frustrating process, she was very patient and made an effort to help me as much as she could, I am very grateful to her
Date of experience: December 2, 2020
Russell was very pleasant and patient during the interview, I was able to answer the questions to the best of my knowledge.
Date of experience: December 21, 2023
Thank you for your support and for solving my query i really appreciate it... thank you so much once again.
Date of experience: May 17, 2018
Fast, simple, and great support from katie r. Support desk who assisted me. She made the process simple and easy.
Date of experience: April 18, 2018
Katie R. Is a very very good service provide me and solutions. I am very happy with her service. A+++++
Date of experience: July 26, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
