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Freelancer has a rating of 4.7 stars from 18,532 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Great communication and easy to follow conversation + steps for the solving of the issue. Thanks for the prompt resolution!
Date of experience: January 17, 2019
I work on Freelancer.com since 2015 and I love it. They are always improving features and support is always helpful.
Date of experience: July 14, 2022
Enjoying a great facility to bid early or sometimes bid first. Helps me to impress employer early with few bids or no bids for the project.
Date of experience: August 3, 2017
Frieda was quick then I expected. She understood and solved my problem very fast. I am very impressed and happy.
Date of experience: January 24, 2019
I had chosen the wrong membership and Peggy was great, solved my issue with a wrong membership selection and was very polite. Thank you very much.
Date of experience: August 4, 2017
It was super fast and Antoinette B. Was very helpful. Being very new to Freelancer it is reassuring to know there is assistance like this available.
Date of experience: February 27, 2018
The attention was very quick and clear. I'm new to the platform and have doubts, so I preferred to ask.
Date of experience: October 17, 2022
Very fast response.
Very clear explanation.
I would like to thanks him.
I have just waited a very short time.
Date of experience: August 8, 2017
The support is awesome! Very respectful and kind people. Fast response and very helpful. I'm very happy with this experience!
Date of experience: August 10, 2017
Request to refund and was well handled and very well taken care of.
However, the queue to take my turn in the chatting was too long.
Date of experience: August 12, 2017
I need to chat with someone about and issue and Eric was helpful and attentive. I'd recommend him to everyone!
Date of experience: February 24, 2019
Operator (Faye) was cordial and to the point. Walked through various options to resolve the issue until it was resolved.
Date of experience: August 28, 2017
Good site and providing valuable supports.
Earned good amount of money through this site. Nowadays Lot of projects are posted.
Date of experience: February 23, 2023
This was amazing, the personal is so helpful and i have to admit that this is the best website that has given me support to problems...
Date of experience: April 16, 2021
I posted a project to get a simple flower website to portray my floral work. It was a great experience.
Date of experience: May 12, 2015
I asked for help and your response was very quick and clear. Thank you for helping. You made good job.
Date of experience: June 30, 2023
Jennifer M. Nice, fast, helpful, easy to understand. My problem was solved very fast and to my satisfaction. Thank you
Date of experience: March 15, 2019
Fabulous support provided by the support team member: Stephanie M. The solution was provided within a short span of time.
Date of experience: August 30, 2018
I was assigned to Gabriella G. And she was amazing!
She carefully read my concerns and told me how to resolve them.
I feel relieved now!
Date of experience: November 26, 2021
Michelle A. Was in charge of my requirement through your chat service. She was kind enough to tell me she would take care of my requirement.
Date of experience: November 5, 2019
I need some help to support on freelancer.com... Barry help me so much as like i want. I get the best help from him. Thanks Barry.
Date of experience: May 21, 2018
Had a good time chatting with Michelle. Provided good service and was polite. I had a problem with my card authentication, and she assisted me well.
Date of experience: September 7, 2019
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
