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Freelancer has a rating of 4.7 stars from 18,532 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I received a reply to my request few minutes after sending it. The attempt to help was to the point.
Date of experience: November 4, 2017
Great experience with the support. Am happy with the effort given. Thanks for calming me down too! Kudos for you
Date of experience: March 13, 2020
Good experience and fast! I really enjoyed the phone call interview process it was fast, short and to the point.
Date of experience: March 13, 2022
The customer service is very good, the response is relatively fast and very helpful and I was really helped by them. It's a great service :)
Date of experience: September 14, 2021
I am completely amazed by level of support freelancer team provided for my queries so far.
Thanks Freelancer Support Team
Date of experience: May 14, 2021
It was very helpful, i appreciated the time they took to sort through it. Debra was very patient and knowledgeable.
Date of experience: September 24, 2019
I am a Professional graphic designer. I work only one marketplace at freelancer.com. I hope keep milestone this favourite site. I love freelancer.com
Date of experience: August 4, 2022
Good experience and better in helping. Its good for beginners in freelancing and new to freelancer.com. Thank you for giving such a advise
Date of experience: August 18, 2019
Satisfied with the service and with the agent. I appreciate that totally. I will definitely knock again if any problem would occur again.
Date of experience: August 18, 2019
It was great to talk. She cleared all my doubts. Thanks her for her assistance.
Her communication was good i understand it well.
Date of experience: February 9, 2018
I helped with minor problems very kindly.
I think that I am the most friendly person among the Freelancer Supporters I talked to.
Date of experience: January 31, 2018
Courteous, very quick to resolve the issue and understood the issue perfectly. Also provided information about how to avoid issues in the future!
Date of experience: December 1, 2018
The verification process was great. Chelsea was very professional and comforting. It was quick and thorough. Thank you for all you guys did!
Date of experience: April 4, 2023
It was great and he was a great help, he helped me straight away and there were no issues at all with what i enquired about.
Date of experience: January 11, 2018
I had a problem during a dispute, but the platforms collaborators could find a solution to solve the problem that benefits both parts.
Date of experience: August 17, 2021
I was charged for a milestone I didn't mean to create and tried to cancel but Lou was able to fix my issue and give me a refund.
Date of experience: December 16, 2018
It was great experience, Barry was very kind person. It was my first time using the video call and it was very good/ Thank you a lot :)
Date of experience: April 26, 2023
She is very kind, she is helpful and i feel more comfortable, i hope i can make friend with her. Thank you Kimberly.
Date of experience: August 1, 2018
Barry N really helpful. He is done what i thinking. I really satisfied for him help. I hope any designer satisfied for him support. Thank you so much
Date of experience: February 19, 2018
The live support team, especially Cyril C. Professional live support. She dealt it calmly and gave me all the links to help me.
Date of experience: December 21, 2017
I contacted freelancer live chat for the first time, It was really good and fast, I really really appreciate the help from support.
Date of experience: January 22, 2019
It was a good support as always. He understood my concern and did it as I wanted. It helped me a lot. Thanks
Date of experience: August 16, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
