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Freelancer has a rating of 4.7 stars from 18,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
From initiation to the end... I enjoyed the best service. Would definitely recommend Freelancer.com to others.
Date of experience: March 5, 2023
Thanks for being a great platform and easy for buyer, i had a dispute with a seller and freelancer were great in supporting me
Date of experience: December 11, 2023
I have got many help to Mr. Debra E, freelancer stuff.
Thank you for his kindly help
I'll connect to him again if I need more help.
Thank you again.
Date of experience: March 15, 2021
Freelancer.com membership team is very supportive & very helpful. I would like to recommend this team.
Date of experience: June 13, 2023
He cleared my all queries and i like the way he handled my queries and give appropriate solution. He have good communication skills as well.
Date of experience: March 30, 2018
It was nice talking to her. She was of great help. Proposed a solution and waited to see if it works and it did. Thanks.
Date of experience: October 31, 2018
THIS SITE SECURED MY MONEY. CLOSED MY ACCOUNT. DOES NOT GIVE MY MONEY. A DISGUSTING SITE REMAINED IN MY 20 DOLLAR ACCOUNT. I CAN'T BACK MY ACCOUNT. CUSTOMER SUPPORT IS WORKING VERY POORLY.
Date of experience: August 20, 2020
Thanks for support he is a great he understand my massage and he give his best support thanks again :) have a good day man :)
Date of experience: August 31, 2019
I was called by a staff where I was asked a few questions. The process is smooth and the staff are respectful. Thank you team.
Date of experience: March 1, 2022
The support agents were very great and helpful. They were responding very quickly and giving details for any inquiry. Thank you very much for that
Date of experience: August 15, 2017
Quick and straight to the point, all the answers I needed were received. Kimberly was the assistant and she helped me through everything I needed.
Date of experience: August 27, 2017
As always I appreciate a lot the work of the support team which is always ready to answer to my questions, Thank you a lot.
Date of experience: August 20, 2017
The handling time was fast, i did not wait for too long. Also the support was efficient and i had all information i asked for.
Date of experience: March 7, 2018
He was good and understand my problem. I talked to him about a project (Project ID: *******) and he told me to contact my employer.
Date of experience: February 1, 2018
Josie G was the agent. I am very happy to meet that person to solve my problem.
Thank you Josie G.
Thank you Freelancer Team.
Date of experience: August 29, 2018
Mr. Jade helped me a lot and explain me very well issues. Mr jade were calm during the conversation and this very good about him.
Date of experience: June 19, 2018
Everything is good :) I was accommodated. I did not waste my time. My questions were immediately answered by Sandra. I did not wait that long.
Date of experience: October 11, 2017
Very fast response from Jessica B. The response given is very fast. It was my first experience. I feel very grateful. Thank you very much.
Date of experience: September 14, 2019
Very good support.He solve my every problem. Now my problem is solve and i am enjoying.
I will give him 5 start for my helping.
Date of experience: May 15, 2019
Was quick to respond and finish the request as requested. Was very understanding and had a good respond time.
Date of experience: November 14, 2023
He took the time and was able to introduce the product to me with the details that I decide to pay for the application lately.
Date of experience: October 12, 2021
I was late and she was patient to wait for me, appreciate that, she asked great questions and probed well, she kept her questions precise
Date of experience: June 13, 2023
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
