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Freelancer has a rating of 4.7 stars from 18,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
It was quick easy and i could understand it clearly.
My problem was explained to me i got all the info i need to work through it.
Date of experience: December 26, 2018
Very helpful and get a great service. (Jennifer M.) Give me a great service and solve my problem. Thank you so much.
Date of experience: October 1, 2019
Frieda was very pleasant to communicate with and very helpful for solving my issue. The issue was resolved immediately
Date of experience: August 8, 2018
Diamond support. Thanks Frieda. She gave options how to sort my issue. She give additional information regarding my issue
Date of experience: August 1, 2018
I recently had the pleasure of speaking with Barry from the Verified Team, and I must say that I was thoroughly impressed with the level of service and support I received.
Date of experience: March 27, 2023
Lauren has helped me very much with my problem, and he was very friendly and respectful to me
Thank you so much
Date of experience: March 24, 2021
I would like to thank each one of you for your support.
Your response is very fast and helpful and i like your collaborative so much
Thank you guys.
Date of experience: October 18, 2020
The interview was to the point and went smoothly and quickly. Chelsea was very friendly and helpful. I have a good impression.
Date of experience: November 24, 2021
All my concerns were addressed in the first call. He answered all of my questions in a timely manner.
Date of experience: August 21, 2020
Wonderful team, helpful and responsive. Jessica was really great to talk to. She was helpful, courteous, and very prompt with her responses.
Date of experience: July 26, 2019
It was nice to chat and clear the issue. The issue was regarding auto renewal of my membership to convert into manual renewal. Thanks for the help.
Date of experience: August 9, 2018
Excellent experience, nicely talk, cooperative behavior. I am happy for your support team.
I was in trouble, Support team resolve my trouble.
Date of experience: March 12, 2018
It was great experience speaking to Chelsea, she was very professional and explained the process and kept it comfortable!
Date of experience: July 24, 2023
He was very helpful and I felt he was committed to my problem. It gave me hope that my problem is solved
Date of experience: January 22, 2019
Talking with Chelsea cleared all my doubts. She explained everything very clearly and she was very kind and polite.
Date of experience: May 6, 2022
The freelancer support team is great and always helpful service. Really satisfied with their service. Thank you so much freelancer support team.
Date of experience: October 17, 2022
If you work hard and you are honest, you will succeed! You have many jobs, but always take ones you can finish!
Date of experience: August 3, 2017
Excellent Chat Support, I am using Freelancer.com very well, i am loving this. All are requested to use Freelancer.com
Date of experience: August 3, 2017
I have a good time working on freelancer to earn money and they have good and friendly customer services.
Date of experience: January 25, 2019
This system is really helping the skilled freelancers to get more jobs. Thus is really a very good system.
Date of experience: August 4, 2017
I asked my problems, he replied very kindly and carefully.
Good help.
He replied all my questions.
Many thanks
Date of experience: July 18, 2018
They were collaborative and felt how much i need help, they provided the best help i needed, good team
Date of experience: April 11, 2022
I am working here about 10 years. I win lot of competition.buyer are very helpful. Staff are also helpful.
Date of experience: February 20, 2023
Guaranteed contests closed without reason. Also, I have lost a lot of contests for Contest Holders that leave the contest without reason.
Date of experience: February 14, 2019
I talked with Russell V. and everything was perfect! She was very kind and professional, a very good interview.
Date of experience: August 23, 2023
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
