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Freelancer has a rating of 4.7 stars from 18,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I have changed my membership plan and chosen incorrectly.
It was very helpful and fixed the right plan and all the information.
Date of experience: July 20, 2019
She took me through the verified processes and she was very professional and patient. It was a nice experience
Date of experience: January 10, 2023
He helped me upgrade my profile in a professional and timely way and he offered me as well a free month upgrade to Professional membership.
Thank you
Date of experience: May 11, 2023
They are really helpful! Jennifer assisted me to close my account since I hasn't use it for a year and I hope it really close my account.
Date of experience: October 3, 2020
This was a quick and easy service. They were able to review and resolve my issue in a quick and timely manner.
Date of experience: March 21, 2020
It would be nice if I had an idea about the nature of the questions that would be asked on the interview
Date of experience: June 17, 2022
The person that I spoke with on chat was very helpful. She checked the account and found that the project was deleted.
Date of experience: November 29, 2020
Was very nice and helped with every task I asked her. She even provided me with good Ideas and helped me with further requests.
Date of experience: March 9, 2018
I received entries for my request promptly and when I need support they were able to handle my query quickly and to my satisfaction.
Date of experience: March 20, 2020
The freelancer support team guide me through all my doubt and also guide me to get the appropriate work from the freelancer web, thanks.
Date of experience: July 30, 2020
I was helped by Troy C and he took care of my issue we ease and speed. Thank you again Troy C! He helped
Date of experience: November 16, 2018
Thanks for your help and quick response.
The conversation was very good.
The time was late and the customer service replied me.
Thanks again.
Date of experience: November 13, 2018
I am very happy to chat with him and she was listen all my question. She is very good and solve my all problem.
Date of experience: December 30, 2017
Well, it was overall good experience. The interviewer was a great interviewer and a great person. Had a nice time chatting with him really.
Date of experience: April 24, 2023
My withdrawal issue fixed in one day! I got my money right after the day I reported my issue. They solve it really quickly..
Date of experience: March 26, 2020
I am very glad to discuss with them.
Their responses are always very fast and kind.
Their supports are helpful.
I recommend them highly.
Date of experience: November 25, 2021
I am using freelancer.com for the past 10 years and it's the only source of my earnings and I am super satisfied with freelancer.com
Date of experience: November 24, 2021
Thank you for your help, I am very happy to chat with you now my all questions are solver from your help. Thank you
Date of experience: June 11, 2019
This Anastasia D. Freelancer help me lot. Its good for me and my account.
He gave me good advise to make my account safe.
Date of experience: February 4, 2019
I make a mistake choosing a winner of a contest and the people of customer service of freelancer help me diligently and very quickly.
Date of experience: August 15, 2018
The customer support officer cleared my doubts by explaining clearly. I am happy with the service provided by JESSICA. B
Date of experience: March 9, 2019
A very kind and experience person and was very humble to be and guides very well. Best representative i freelancer team has.
Very good.
Date of experience: March 9, 2019
It was wonderful and very quick to resolve the issue. I appreciate it. Look forward for the same support efforts and the wonderful team.
Date of experience: November 27, 2018
A great job with freelance its a very help full support team. I am very happy work with a freelancer as a graphic designer.
Date of experience: September 19, 2017
It was a very helpful and good experience! Byron was very friendly and easy to talk to, he give clear answers to my questions!
Date of experience: April 18, 2021
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
