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Freelancer has a rating of 4.7 stars from 18,530 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I asked for help to close a project, I was helped by Erwin C., and he was very professional and kind. Thanks Erwin C.
Date of experience: November 18, 2018
My experience was quick, easy, painless. Sandra T. Was able to respond to my request and address my issue quickly and efficiently. Thank you!
Date of experience: October 12, 2017
I asked a question and got the answer.
Nothing really more to say but I need to write more to be publish and I do not want to say anything else!
Date of experience: September 10, 2018
Overall the interviewee was good. Interview went well and she is good in handling the clients and explaining the necessary stuff in easy terms.
Date of experience: August 3, 2022
Response is fast.
Solution are very clear.
People are very nice and have patient.
My problem got resolved very fast.
Awesome, and thank you.
Date of experience: October 25, 2017
I opened a ticket, got a bot response, so I sent them another message, then got a real response and a fix to my problem, good support service.
Date of experience: November 5, 2021
Experience was and really calm. I really like how Chelsea communicated with me and ask me questions and appreciated me for my whole journey
Date of experience: January 13, 2022
Many thanks to Freelancer support for protecting my project payment.
Also thanks to Amy for all the help to resolve the issue I had.
Date of experience: May 17, 2019
She listened the problem patiently and understood the issue. She definitely was helpful and i hope she will take necessary action as she told.
Date of experience: May 14, 2019
When making a payment to the freelance, double the payment in error, they solved my problem immediately and returned the funds to my card
Date of experience: November 9, 2017
It very good team for help me when I have problem, and help me to know, how to have good work with this website
Date of experience: November 18, 2019
I was waiting for so long but patiently but with their help and support I was relieved when the problem was done and cleared.
Date of experience: June 23, 2021
Eric was very helpful and able to answer all of my questions! With his help I was able to fix my issue and move on with my day. Thanks Eric!
Date of experience: October 9, 2018
The Freelancer representative was amazing and provided all the information in very detail and professionally.
Date of experience: August 15, 2021
I'm irate but she still help me, she refunded my $5. It is a little amount but it means a lot to me as a starter.
Date of experience: November 17, 2018
It was good experience but I waste 1 hr in order to be online, pls in order to be perfect fix it up the time waiting in the queue
Date of experience: July 27, 2018
It was nice to talk to Bailey. Bailey was cooperative through out the chat session. Thank you freelancers for good support.
Date of experience: December 5, 2018
I was trying to create a milestone for my freelancer and I was having a issue when I tried to pay. The support was really fast and solved my problem.
Date of experience: April 30, 2018
Review was well on time and kind. I was busy so my account was disabled, now I hope to have more time to work on freelancer
Date of experience: August 19, 2021
Frieda S guide me very well god bless you he told me about how can I get back my deposit money back and he guide me very well
Date of experience: October 4, 2022
It was very good experience with verification call and Chelsea was very cooperative and professional.
Date of experience: December 26, 2023
It took me a lot of emails and a lot of explanation and I sent some emails multiple times because support didn't read the email well.
Date of experience: September 12, 2021
Magenta was fast. At first I thought that she won't understand my concern. But then, boom! Issue resolved. AWESOME!
Date of experience: January 10, 2024
He is very good supporter understands the user problem very nicely and he will give the proper solution and also the steps what to do also
Date of experience: August 3, 2017
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
