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Freelancer has a rating of 4.7 stars from 18,522 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
It was a great experience. The process is really smooth and straight forward and staff is really helping
Date of experience: November 8, 2021
He was fast to understand and determined my problem very quickly, he was helpful and approachable.
Thank you!
Date of experience: June 14, 2019
Excellent and easy to talk to, responded well to my questions, was clear and concise in her communication
Date of experience: March 8, 2023
Pleased with the way the online service representative responded to my inquiry and assisted me with my problem.
Date of experience: March 8, 2021
Really great communication, make the offer seems great I will certainly take it once I will be ready
Date of experience: June 24, 2021
Pretty good, from the response given, though, not the answer I was expecting. But I appreciate the a
Date of experience: March 25, 2022
The support team provided a quick response to an ongoing situation I have with a project, I appreciate the timely response.
Date of experience: March 21, 2023
Good experience as the team took the time to hear me out and investigate the issues faced and correct the mistakes.
Date of experience: March 19, 2021
I am very happy to your service. This is excellent communication with me and i am satisfied of your service. Very fast contact with me. Thank you.
Date of experience: February 16, 2018
I needed to update my location, and everything went very smoothly; I got help in the chat, followed the procedures, and everything went very well.
Date of experience: July 10, 2021
Freelancer.com is so good for new comers. Their services and their supports are so good. They replies so fast. Thanks for your helps.
Date of experience: October 12, 2020
It was great talking with Brian, was very helpful and did what i needed.
Great Support and nice talking with you.
Thank you so much.
Date of experience: July 12, 2018
Once i started the discussion with Lou C. And he Totally replied me properly and satisfied me with thier service. Thanks Lou C.
Date of experience: December 7, 2018
Jethro was very helpful and informative about the verification process. I'm really grateful for his assistance.
Date of experience: January 2, 2024
I am lucky to be a freelancer in freelancer.com. In my log in problem I wanted to get support. I got it.
Very nice support.
Date of experience: June 25, 2023
This was a well-run interview. The questions were clear and the interviewer provided clear and helpful information.
Date of experience: November 20, 2023
I can't enter to my account, i have this message:
''This account has been closed. Please refer to this article for further details.''
Date of experience: December 10, 2021
Josie G. Was quick to respond and quite helpful. It was a great experience reaching out to Freelancer helpdesk. Thanks to Josie G.
Date of experience: July 3, 2018
Serious platform to open new opportunities, new way to work, to developed my skills, to meet different people, new markets and grow up.
Date of experience: August 4, 2017
I have a trouble and Orion help me fast and solve all my problems, and answer all my questions! Long live to Orion!
Date of experience: May 30, 2021
Ralph helped me buy a membership that allowed me to continue to bid and build my freelancer career. Many many thanks to Ralph.
Date of experience: February 20, 2023
Katie was very helpful and very communicative person. She guided and helped me to find the solution and persistent to resolve the issue.
Date of experience: February 2, 2018
I have a very grateful experience with chat support thank you Jade D.
You are a very good and helpful dude thank you
Date of experience: March 3, 2019
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
