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Freelancer has a rating of 4.7 stars from 18,521 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Best support to solve my problem thank you so much your valuable time. Thanks for your time to assist me to solve my problem thank you.
Date of experience: May 30, 2018
Guides me very well and also solved my problem very well and refund my dues into my account i am very satisfied by him
Date of experience: August 2, 2018
Lyndon S is freelancer.com's agent.
Very kind and helpful.
Thank you for your kind response Lyndon S.
Date of experience: December 29, 2018
Thank you Frieda for you guide. You gave me a good guide for accept project on freelancer. It's a useful message for me. Thank you again Frieda.
Date of experience: July 19, 2018
She know how to help. She is friendly and also know how to solve any one problem easily. Best Experience ever.
Date of experience: July 30, 2017
Jade is fast in offering a resolution when I ask for help for a project I have completed. I hope my concern will have a fast resolution.
Date of experience: March 3, 2019
I immediately got a refund of money, because i incidentally sponsored a project which i didn't want. I didn't have to explain a lot.
Date of experience: January 27, 2018
I had my account suspended. I had problem with reopening. The problem was solved as soon as I applied the support team. Thank you
Date of experience: November 14, 2021
It was a really nice and great experience. Questions were objective and the interviewer was really professional.
Date of experience: May 23, 2023
I am very happy with there service, they are very helpful. I am very happy to work as a freelancer with them, thank you very much...
Date of experience: April 2, 2019
It was a nice experience to contact with the helpline it was quite nice the person Lyndon S. Was a good man to whom I was talking
Date of experience: May 26, 2023
I had a situation with a freelancer and customer service acted promptly and expeditiously. I love it
Date of experience: August 30, 2022
Fast and easy. It was my first time using the platform and the service was really fast and the customer service girl very nice and patient.
Date of experience: October 17, 2017
Experience was excellent, so professional and friendly. I have more trust in working with Freelancer than before.
Date of experience: December 26, 2023
He was very clear and helpful. All the things he makes me understand clearly and he help me a lot to understand the matter.
Date of experience: June 15, 2020
Katie was very helpful and understand the problem and very quick to provide the solution. I am thankful to her for the solution provided.
Date of experience: July 26, 2018
My communication with Chelsea V. flew naturally. She's got a wonderful personality. Great experience!
Date of experience: December 27, 2023
The support given from Freelancer was great and I appreciate it very much. The reminders and follow up was very very good. Thank you very much.
Date of experience: June 16, 2021
Barry was very helpful in guiding me. And super friendly and welcoming. Process was clear and smooth.
Date of experience: March 7, 2023
My problem is mistake release my freelancer and my freelancer not response with me then I told my problem in support this solved
Date of experience: December 10, 2020
The support was fast, excellent and supper, im extremely happy and I'm appropriate that kind of support.
Date of experience: July 20, 2023
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
