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Freelancer has a rating of 4.7 stars from 18,521 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I recently posted a project and a customer support name Marise assisted me. Great and excellent support
Date of experience: June 19, 2023
My agent was extremely helpful and offered excellent resources. My concern was addressed and taken care of.
Date of experience: July 15, 2021
I appreciated the assistance I received on the problem I was facing. Very understanding and right-to-the-point response. Many thanks.
Date of experience: June 23, 2023
Good experience, no issues with clearing my doubts.
Polite and no language issues. Helped a lot in my issues with freelancer[dot]com
Date of experience: October 5, 2018
It was very helpful. Brenda was very pleasant in communication. Thanks. 100 characters are very much.
Date of experience: May 14, 2018
She explain very well the information i need. Thanks to her explanation i just understand thing i need to know.
Date of experience: July 23, 2018
Josie was friendly and clear about support. Created ticket for further support thanks Josie for helping
Date of experience: April 4, 2018
She familiar with all queries, she replies to any questions and quickly.
Not bored with many questions
Many thanks to all support team
Date of experience: October 29, 2018
I am very satisfied with the Freelancer intervention who quickly resolved the case with the consultant
Date of experience: February 4, 2020
She guides me exactly what i need. I liked her guidance. She is very humble. I think she is best one.
Date of experience: April 12, 2018
It was a a very pleasant experience. Brian is very good. He solves my problem very quickly. Thanks Brian
Date of experience: February 15, 2018
He was very kind, good-natured and calm, and I enjoyed talking to him, and the communication was very easy and enjoyable
Date of experience: February 7, 2022
He listens and he provides correct answers to inquiries, he is very patient and he gives the right link.
Date of experience: March 9, 2018
Hello Freelancer.com
I Happy from the employee, he help me true a way
Thank you too much, thank you too much, thank you too much
Date of experience: January 6, 2019
The agent was very understanding of my concern/complaint. Very attentive to my explanation of the incident in question. Thanks
Date of experience: October 27, 2021
Stephanie M. Did a great job, such a big help. She answers all my questions. She was very confident in answering all my questions.
Date of experience: April 10, 2018
A great platform for my translation services.
Great interface, fast withdrawals, great experience!
Great customer service.
Date of experience: August 4, 2017
I got wonderful support in the chat. It saves my waiting time. I thank the support representative for his wonderful support.
Date of experience: August 4, 2017
Excellent Support. Fast response and friendly, help you and make you happy, satisfy you when you ask them help>>>
Date of experience: August 3, 2017
Awesome.It was nice for get the project. For meet with client about the project details it was really helpful.
Date of experience: August 3, 2017
It was so smooth and Marina Listened to me so carefully. She helped me like I was deserved to be helped.
Date of experience: August 16, 2018
The representative was quick to understand the issue and resolved it immediately. I was issued the refund and really appreciate the quick turnaround
Date of experience: August 13, 2017
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
