Freelancer has a rating of 4.7 stars from 18,521 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Excellent Service and kindly agent. The agent will take care of my problem and will send the email regarding the issues.
Date of experience: September 1, 2022
While I was watching, while I was talking, while helping me,
She is the best agent.
The conversation with her was very good.
Thanks. Anastasia
Date of experience: May 18, 2019
Perfectly & calmly described the issue & solution. She handled the confusion that resulted from the project posting/payment issue.
Date of experience: May 21, 2019
Very good talking and understanding the situation, very good tips about using the platform, very patient and gentle, thank you so much
Date of experience: May 20, 2019
I was answered quickly and the problem was solved correctly, I will always recommend and will always be part of this project
Date of experience: November 8, 2017
Excellent and very kind attention, very professional, and very important tips for a better use of the platform
Date of experience: October 4, 2021
Kindly attention, the interview was very punctual and the person in charge was courteous and clear in relation to the questions.
Date of experience: August 7, 2022
Very helpful assistance and Javier gave me easy to follow instructions. Excellent and very prompt assistance.
Date of experience: September 22, 2019
Wonderful quick service and i really appreciate there quick response and solving the problem i faced
Date of experience: November 10, 2022
Very much appreciate with the support of Freelancer. I think it's best platform for us.
Thank you very much Freelancer for you support.
Date of experience: September 2, 2021
Its great opportunity to work on this plat form. Thanks for your patience, thanks a lot. Thanks for Your support.
Date of experience: December 28, 2021
I am really happy and impressed by the help and support provided by Kelly. I really appreciate it.
Thanks
Date of experience: December 27, 2021
Excellent Support this guy is perfect Thank you. If i need again support i want this guy again to assist me
Date of experience: March 13, 2023
Support team of freelancer has been really helpful, Barry from support team has been really fast in respond and resolve it too!
Date of experience: March 23, 2022
Best experience with customer service
Communication with them was quick and easy and was very efficient
Date of experience: June 26, 2021
The response and solution for my issue was quick and the staff was very polite and helpful. Im very happy with the service
Date of experience: March 21, 2020
I'm blown away by their exceptional service. The support team was not only highly knowledgeable but also incredibly fast in addressing my concerns.
Date of experience: December 20, 2023
Service and information to the client is that have been very responsive and fully information support for the client.
Date of experience: October 14, 2021
It was great help. The agent was very helpful and responsive. It was a great experience and thankyou for all your help.
Date of experience: September 29, 2018
I love freelancer.com because I earn money from there and I always hire professional people from there. Thanks
Date of experience: September 29, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).