Freelancer has a rating of 4.7 stars from 18,521 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Very good experience of the best quality of customer service! Excellent service! Thank you very very much!
Date of experience: July 30, 2022
I appreciate how Chelsea was understanding and courteous. I also was impressed with how thorough she was.
Date of experience: January 6, 2022
My experience was a great one, Response was great and fast. My questions and concerns were answered to my satisfaction..
Date of experience: November 8, 2018
Very good support good support team and very helpful and have proper knowledge about the service appropriated his support
Date of experience: April 3, 2019
I requested for my account reopen and I am very thankful for freelancer as my account reopen within 24 hours..
Date of experience: July 18, 2022
Really freelancer support team helps me lot, i raised a ticket again and again and also they helps again and again.
Date of experience: March 9, 2022
Great experience with Chelsea regarding my verification process. Had a great discussion regarding the verification.
Date of experience: November 28, 2022
Antoniette was extremly helpful! I enjoyed how she make sure I had my inquiries completely solved. Super!
Date of experience: June 7, 2018
The call was made on time and the process was made clear. Chelsea was very helpful and polite to me.
Date of experience: August 3, 2023
It was a great experience and they respond to me very clearly. They respond me several times and they were great.
Date of experience: May 13, 2022
I want reopen my account please help freelancer it my mistake I will close it please help me for reopen it
Date of experience: May 31, 2023
I had a very serious problem with my account and the customer service representative quickly resolved it.
Date of experience: December 8, 2023
Magenta listens and does their best to assist the user every time. Never had a better support helpdesk outlet.
Date of experience: December 11, 2023
I really appreciated thank you freelancer staff (Dana)
Thank you to dana to assist me the experience was really good
Tip for consumers:
good place
Products used:
upgrade plan
Date of experience: January 29, 2020
Maine M was quite helpful and understanding. The agent was very quick to respond and was quite easy to speak to
Date of experience: October 12, 2022
I am a professional graphic designer. I am expat in logo design, thumbnail design, banner design, poster design, icon design, Photoshop editing etc.
Date of experience: May 10, 2023
I am happy with support and freelancer... I always will stay with freelancer.com :) Always freelancer team show best support...
Date of experience: December 10, 2020
They help me to resolve my issue. They listen to my issue and resolve it.
It was related to external invoice.
Date of experience: February 22, 2018
I was the one being interviewed. The conversation was nice, the reviewer was very pleasant and very well informed
Date of experience: October 10, 2022
Thanks for dealing with me best manner and respect thanks for dealing with me best manner and respect
Date of experience: July 24, 2018
Very helpful and quick. Katie was very patient and helpful and he helped me understand and fix my problem.
Date of experience: January 13, 2018
I got nice experience while discussing with Cloudia B. About my query for payment reversal issue. And i got good suport of the assistant.
Date of experience: November 12, 2018
I was impressed for their good support.
I am very appreciated for their kindness help.
Very good support++
Date of experience: January 10, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).