Freelancer has a rating of 4.7 stars from 18,519 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Answers were satisfied answers were satisfied answers were satisfied answers were satisfied answers were satisfied answers were satisfied
Date of experience: March 14, 2018
Pleasent experience with customer service. He was very cooperative. He had instantly solved my problem.
Date of experience: September 18, 2020
Quick replies. Solved my issue. Quick replies. Solved my issue. Quick replies. Solved my issue. Quick replies. Solved my issue.
Date of experience: March 14, 2018
My entry was taken off the contest list and I was very much worried. Thankfully Ethal J helped me with this issue. Very kind and professional.
Date of experience: October 1, 2017
I am fully satisfied with the Live Chat Support Team. They have clearly answered to my issues. Thanks a lot!
Date of experience: October 18, 2023
I would like to thank Japhet for his help that he brought me, He is helpful and has stayed with me until he resolved the issue
Date of experience: February 13, 2020
Nice to talk with Freelancer team.
I have some issue of payment and Kayle B. Satisfied me and provide me some benefits.
Thank you so much
Date of experience: September 21, 2018
She is great support agent. She did a good job for me. I love her service. Thanks a lot. I will contact with you again.
Rony
Date of experience: May 12, 2019
Russell was very clear, and helpful when answering my questions. I really appreciated how quickly we were able to move through our interview.
Date of experience: November 6, 2023
Answered my questions with much more patience than I asked them. Congratulations on great customer care.
Date of experience: November 9, 2023
Rusell helped me resolve the issue and told me that my institute will be added with 24-28 hours on the portal so that I can add it to my profile.
Date of experience: March 14, 2023
Their support was very good. They gave support very quickly and very quickly answered everything and answered correctly.
Date of experience: February 1, 2022
It was great support. Erwin has been really supportive and provided me prompt responses to my queries. Thanks "Erwin C."
Date of experience: September 30, 2018
I had a problem with releasing of one milestone. Freelancer Support gives me very good advice. Thanks
Date of experience: September 4, 2021
Katie R is a great communicator i hope she will take action immediately and solve my issue about this concern...
Thank you
Date of experience: July 29, 2018
I had a good response from "Erwin C" It was so much informative & also solved my problem. Wish all the best freelancer.com
Date of experience: July 28, 2018
I have added deposit through paytm but it got stuck. Then freelancer support team helped me unstuck the amount
Date of experience: October 20, 2022
He is very good, ask every question clearly and understand our point of view, i love to talk with him
Date of experience: April 18, 2023
Quickly helped sort out of query. Saved me having to speak with multiple people which is quite normal wit other chat support sites..
Date of experience: October 8, 2018
Right on scheduled time. Interview was just quick questions regarding job and skills. Good experience overall.
Date of experience: July 4, 2023
Thank u for refunding me. Please fix your cancel subscription button so this inconvenience doesn't happen to others.
Date of experience: September 30, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).