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Freelancer has a rating of 4.7 stars from 18,519 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
His name is Phoebe C.And he did a great job of helping solve my problem. Thank you dear Freelancer.com
Date of experience: September 3, 2019
Excellent, fast response and clear communication, no need to explain much, she caught up the problem right away
Date of experience: April 12, 2018
My concerns and questions were answered promptly. He was able to get me all the information I needed quickly!
Date of experience: October 6, 2020
He's nice, patient answer every my question. Thanks for the help! I am really happy with his information
Date of experience: February 6, 2018
I made a payment using paytm and the money got debited from my account but has not credited to freelancer.
Date of experience: December 6, 2021
Excellent attention and predisposition for the interview despite my difficulty in English, everything went wonderfully.
Date of experience: August 11, 2022
Has lots of patience. He answered all my queries. Also offered me 1 week time to clear the dues and 5000 credits.
Date of experience: February 21, 2022
Absolutely perfect customer support experience. Straight forward, focused, solution found. Thank you!
Date of experience: October 11, 2018
Every time i'm trying to contact with freelancer support. They are always available for me. The communication is really good. Thanks
Date of experience: October 15, 2018
Excellent management of violations on competitions, expert and kind staff.
They solved the violation in a short time by proposing valid alternatives.
Date of experience: October 17, 2018
Very friendly and has the best solution for dealing with freelancers who don't speak English. Thanks
Date of experience: May 9, 2023
Hello,
I received a prompt and quality answer for my question, so I'm satisfied with the support.
Best,
David
Date of experience: May 3, 2022
Fast and high level communication. Very polite i'm really happy with support freelance///////////////////
Date of experience: October 14, 2018
This customer support person known as Avery V was really very helpful. Thank you so much for solving my issue.
Date of experience: April 26, 2021
Talked to Jessica B today who was very kind and helpful in resolving my concern. She contacted me promptly which I also appreciate.
Date of experience: October 16, 2019
Heat attention, as usual, I've never had a bad response with freelancer support team. They will always take care of everything
Date of experience: May 19, 2018
Feedback in seconds. Really appreciate that! Was unsure how to solve my problems for deposit payment issue on Freelancer.com website.
Date of experience: February 11, 2018
Excellent chat. Good questions. Russell gave me more confidence that I made the right choice joining Freelancer!
Date of experience: October 11, 2023
I have experienced of working with freelancer since 7 years, It as boosted start up business and stay in competitions.
Date of experience: January 14, 2018
Charlotte is really helpful and effective. With the good service, I am willing to continue my membership.
Date of experience: January 19, 2018
Katie is very helpful and professional as a new freelancer, she guided me well. Highly recommended! :)
Date of experience: October 27, 2018
Jade D. Was great help, he answered my questions and left no doubts:)
Thanks for being professional!
Date of experience: October 21, 2018
The customer support agent, Erwin C. Was a great assistance. He understood my concern and solved it promptly.
Date of experience: March 27, 2018
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
