Freelancer has a rating of 4.7 stars from 18,516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Fast chat time response - my issue was quickly understood and resolved within minutes by way of a credit.
Date of experience: August 9, 2017
Excellent support, better project received. Everything seems fine. Thanks Freelancer for this opportunity.
Date of experience: August 8, 2017
Great customer service by Mr. Jade
He is helpful and will never leave you without solving your issue
Date of experience: February 2, 2019
Josie G is one of the best supporters on freelancer.com
He did what I asked within 1 min!
Thank you so much!
Bryan
Date of experience: August 8, 2017
Super fast, efficient and very kind, i don't have any complaints about the service.
-Freddy Gonzalez
Date of experience: August 9, 2017
The support team of Freelancer gave me an efficient and quick response. I had my problem solved in less than 2 days.
Date of experience: February 5, 2019
Jessica B bent over backwards to help me solve my concerns. I'm delighted with the results! Awesome!
Date of experience: August 28, 2019
Team helped me to solve my problem. It was a good experience working with them. I am obliged by their help and service.
Date of experience: August 7, 2017
Got some problem with invalid project charge issue. Everything was sorted out very fast. Money refunded instantly.
Date of experience: August 6, 2017
Great Support. He has answered all my questions and addressed me very politely. I highly recommend him.
Date of experience: August 6, 2017
Ask for introduction and past work experience so we can easily said about that without any break points
Date of experience: June 26, 2022
Very good experience, professional and helpful, would definitely like to be my next customer representative
Date of experience: September 24, 2023
Frieda was really helpful in providing useful information and resolving my issue, prompt response as well
Date of experience: June 10, 2019
Josie was very helpful in helping me deal with my membership. I really appreciated all her help and efforts,
Date of experience: October 25, 2020
Good service and friendly, just took too long to respond
From there on but everything was fine, help me with my doubts
Date of experience: August 17, 2017
Kimberly went to the great length today in helping us with setting up our new business account. We are very grateful for all her help!
Date of experience: August 15, 2017
Jessica B. Was very kind, helpful and quick to resolve my issue with maintenance fee refunding. I appreciated having this person help me.
Date of experience: February 12, 2019
Although I experienced some technical difficulty, Anastasia was very persistent in helping me resolve it.
Date of experience: February 7, 2019
Chelsea was a great person. She described the features of becoming verified in detail, Thank her for that.
Date of experience: February 10, 2022
Stephanie M. Was very helpful and understanding my inconvenience had helped me give this site another shot.
Date of experience: July 16, 2018
The Customer Service it's awesome! Oscar J help me a lot with some questions i had! I'm very satisfied!
Date of experience: October 31, 2019
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).