Freelancer has a rating of 4.7 stars from 18,516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Chelsea was very helpful and she even gave me preference over other interviewees because I had an urgent situation!
Date of experience: November 20, 2018
Very good support. Most of the time they are able to solve my issues satisfactorily.
There is always some available.
Date of experience: August 7, 2018
Erwin C. Is awesome. I was having some issues with my express withdrawals. He helped me quickly :). Thanks :)
Date of experience: March 12, 2018
Am new to freelancing and has issues with a project but the customer service representative helped me so much very appreciative!
Date of experience: February 2, 2022
Excellent customer service of the support desk Mr. Barry. It is been helpful info for a newcomer like me.
Date of experience: August 12, 2020
Excellent support from freelancer side. After my complaint you have taken quick action which I really appreciate.
Date of experience: August 2, 2020
Really simple, fast and clear assistance. Help clarify issue with importance. Thanks Judith J. You are most helpful
Date of experience: August 1, 2019
My project was removed and Phoebe activated it again, so, she helped me to clear situation, of course, I am happy
Date of experience: June 21, 2019
It was very helpful.
Josie G help me a lot.
He understood instantly and solved issue quickly.
Great service really.
Date of experience: April 2, 2019
Ralph helped me with plan upgrade today. He was very helpful, courteous and professional. Thank you so much!
Date of experience: May 28, 2023
The person i interviewed with was super friendly and helpful Would recommend speaking to them again.
Date of experience: August 29, 2023
One of the best agent I've ever met on freelancer. Very supportive and easy to communicate with. Resolved my problem in few minutes..
Date of experience: March 31, 2019
Great Experience. Just know what i want. Keep it up Have a nice day. Hope we will chat again if any problem faced.
Date of experience: September 20, 2017
Charlotte has helped me clarify all my queries. She was patient and polite throughout the chat. Great job! Thanks.
Date of experience: August 21, 2018
Interview process with Russell V was very smooth. She explained me all the benefits of Freelancer Verified.
Date of experience: August 29, 2023
Dear Oscar J. Of Freelancer.com
Thank you for being patient and answering my inquiries with details.
Date of experience: December 18, 2019
Great experience working with Freelancer, much better then Upwork. Highly recommend for your business needs.
Date of experience: November 2, 2018
I was able to get reasonable answers about my two issues.
This guy has professional knowledge what he is doing.
Perfect jo
Date of experience: May 1, 2023
Excellent support from Oscar J., problem solved quickly and easily, with great communication as well. Thanks!
Date of experience: November 7, 2019
I would like to thank Judith J for her professional attitude and work. She is one of the best customer support team members in Freelancer.
Date of experience: August 25, 2020
Very helpful and make it easy for me to transfer money
But all of these after many times I emailed them
Date of experience: September 7, 2019
Anastasia has helped me a lot in verification, I already able to deposit my fund through the web now, really satisfied?
Date of experience: June 10, 2019
All perfectly.
The issue is solved quickly and qualitatively.
I am happy with everything.
Many thanks for your help.
Date of experience: October 11, 2017
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).