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Freelancer has a rating of 4.7 stars from 18,515 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
From my experience at work places, I discover that honesty, integrity and self confidence is the key to success
* Freelancer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 8, 2018
Helps me with my problem in about 5-6 minutes, and they really tries help you. Special thanks to Ella
Date of experience: December 26, 2019
Phoebe helped in forwarding my concern to the concerned team and I am hopeful of getting it resolved soon.
Date of experience: September 4, 2018
It was clear and straight to the point. No confusion or anything. Very professional agents. Can't recommend more!
Date of experience: September 26, 2021
All thanks to freelancer for their best services. Instant feedbacks and responses have made it a lot easier
Date of experience: February 15, 2022
He answers all my questions and was very helpful to me. I will join corporate membership after this chat with him.
Date of experience: May 17, 2018
Freelancer Live chat support is very much responsive. They have responded immediately about my issue and ensured to resolve the matter.
Date of experience: September 23, 2020
Hello,
Greetings!
Clear communication and a quick response for the queries from freelancer staff.
Thanks
Date of experience: January 30, 2023
The support agent was very patient to discuss all my problems and solve it accordingly. I wish him good luck!
Date of experience: June 14, 2018
Eileen S., the support representative was courteous, helpful, and quick to resolve my query. Thank you for being a star!
Date of experience: January 9, 2018
Very helpful in upgrading my membership which was not happening since long. Thanks much for your help.
Date of experience: January 8, 2018
Very helpful and responsive. They have guided me properly to resolve my issue.
Highly appreciated
Thanks
Date of experience: April 8, 2023
Fast work and easy to communicate with Joey C., really appreciate it if I finally get my refund at the end.
Date of experience: April 6, 2023
Everything good.
Just don't understand why i need to write more than 100 characters in this review. "everything good" should be enough.
Date of experience: May 8, 2019
I spoke with Chelsea to get verified today on freelancer. She was very friendly and professional. Thank you.
Date of experience: September 25, 2022
Anastasia D. Was extremely helpful, patient and got my problem sorted quickly. Excellent customer service.
Date of experience: May 6, 2019
Brenda is very helpful and highly professional as well. I really appreciate her efforts to solve mine problem.
Date of experience: October 30, 2017
Freelancer.com is very convenient for getting talented freelancers.
I really appreciate your help and recommend freelancer platform.
Date of experience: June 19, 2019
Thank you for promptly reopening my Freelancer account. I appreciate the swift response and support from your team.
Date of experience: September 19, 2023
Solved all my concerns, and made me happy.
Thank you very much for your help.
No length can describe it.
Date of experience: May 3, 2019
Support guy was very helpful he check my situation, give me all necessary info how to cancel. Thanks again!
Date of experience: May 7, 2019
Good. He reminded me very nicely and responded back in few minutes. Thanks for his support.
Appreciated
Date of experience: October 24, 2017
An excellent support team. Very fast reply, my issue was solved in a couple of hours.
I am thankful for their help.
Date of experience: October 22, 2017
It was a pleasure talking with Katie. She solved and discussed everything just I needed. Thanks for the refund an all.
Date of experience: September 23, 2018
Very understanding and helpful. Much appreciated.
It shows why Freelancer is a professional website.
Thank you!
Date of experience: November 30, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).
