Freelancer has a rating of 4.7 stars from 18,507 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Freelancer have very good customer service executive. They solved the problem within 24 hours. Helpful.
Date of experience: August 14, 2021
Personally, I had a great and quick reply from customer care service, when needed. Thank you so much
Date of experience: November 20, 2020
It was a very seamless transaction with Russel V. He helped me resolved my concern. Thank you so much!
Date of experience: September 15, 2022
I was very kindly attended by Orion on how to configure and receive projects in the Spanish language
Date of experience: April 1, 2021
Good response, coordination and solution, grateful for your great help, I hope you continue to provide more experiences like this
Date of experience: January 27, 2023
I appreciate his helpful. Because there are best supporter, Freelancer will be success.
Thank you so much.
Date of experience: June 27, 2021
I am very happy with the overall communication. They are responsive and resolved my query instantly.
Date of experience: December 17, 2022
There are 100 of Indian cheap freelancers you can hire just from 1-2 $ hour.
Good for small budget companies
Date of experience: June 26, 2021
I approached him for a freelancer batch. He explained everything to me beautifully. Have very good service. Highly recommend!
Date of experience: September 13, 2023
They're good, honest, hardworking people. I've found employment opportunities here and I'm really thankful for that.
Date of experience: October 6, 2020
Perfect platform for freelancers to find jobs and boost their career, Top-notch customer support, deserve 5-star.
Date of experience: September 12, 2022
Even if it was my fault they provided an excellent service, really nice and super kind.
Would recommend
Date of experience: March 17, 2023
As always, Freelancer.com's support team is on their toes and provides resolution on-time, keep up the good work!
Date of experience: December 29, 2021
Quick and easy - with fast resolution. Received really good support, which I find is not common amongst suppliers.
Date of experience: June 12, 2023
Overall the response was satisfactory. However, some improvement is required in terms of dealing quickly with requests
Date of experience: April 19, 2022
Very detailed information about "Verified Freelancer" was given. Its importance. Thank you! Thanks for the opportunity,
Date of experience: September 16, 2022
Ralph M (freelancer support) helped me to get upto 50% offer on freelancer.com membership and it's great experience.
Date of experience: June 13, 2023
Outstanding experience! After a long time, I used it but was satisfied as before. Highly recommended.
Date of experience: September 17, 2023
Good service, there are still things to learn about the new profile formats, but everything is fine with Nicole, thank you.
Date of experience: March 24, 2022
Jonny is great and communication with him went very smoothly. He helped me upgrade my profile to the Preferred Freelancer Program.
Date of experience: June 15, 2023
It was really nice about getting proper information along with valuable guidelines throughout this conversation as per my queries asked.
Date of experience: March 27, 2021
Hello,
I am very satisfied, in terms of response and support from the freelance customer care side, it satisfies me what was needed.
Thanks you
Ry.
Date of experience: December 27, 2021
Freelancer staff helped me to solve one dispute, they are quick and professional.
I really appreciate their services.
Date of experience: June 21, 2022
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).