Freelancer has a rating of 4.7 stars from 18,507 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
This is my first time getting help from freelancer.com support help, and this is very good to recover my issue!
Date of experience: December 8, 2022
Always i get problems but when spoke to support i get more help for my problems,, i need to thank all freelancer support team, thank you
Date of experience: July 28, 2017
Madeline was very cooperative and understand my issues very well
Date of experience: April 8, 2023
Sean R. Always provide very good service. I am very very very much happy in your service. Also, Love Freelancer.com
Date of experience: July 27, 2019
I am happy with support team, they solved my problem.
Thank you very much.
I am happy with support team, they solved my problem.
Thank you very much
Date of experience: August 8, 2017
We are enjoyed being a preferred freelancer. Freelancer staff works with us and helps us to being awarded to projects.
Date of experience: August 4, 2017
Everything was done professionally and quickly. All my questions were answered promptly and a resolution to my questions was found.
Date of experience: August 4, 2017
This service is very helpful. And Faye is very friendly. I'm so happy for this support. Thank you so much.
Date of experience: August 23, 2017
She was very helpful and guided me patiently with my queries and solved my payment issue with my incomplete project.
Date of experience: August 17, 2017
Sandra was very understanding and delivered results greater than I expected. She was quick and knowledgeable and was a pleasure.
Date of experience: August 10, 2017
The interviewer was polite and he chose his questions wisely. The questions were good and in the context of the required work
Date of experience: October 17, 2022
Good communication. Great to know that you are not left in the midle of a timber in the middle of a night
Date of experience: September 8, 2017
The service was very good and helpful and fast. I had a lot of issues about my account activation and I got the perfect help and got my account back.
Date of experience: September 4, 2017
Very fast and good support! We had a very short conversation but very productive, he answer all my questions and solved my problem very very fast.
Date of experience: August 26, 2017
Great! She helped me to further understand and reassured me.
Date of experience: June 26, 2023
The experience was smooth. Chelsea was very professional and co-operative during the entire process
Date of experience: April 19, 2023
The representative provided me with all the information I needed. He walked me through the necessary steps to do what I needed.
Date of experience: September 30, 2018
Thank you to Stanley for answering to all my questions. 100% satisfied! Stanley answered all my questions and reassured me that everything was fine
Date of experience: May 4, 2019
I big on several projects. I was awarded several projects. To date only one amounted to anything and I have yet to be paid for the work done.
Date of experience: February 4, 2019
It was a good experience with the staff member. The member helped me to proceed with the dispute whole heartedly.
Date of experience: January 26, 2020
Michelle A. Help my problem with my employer She's very helpful and give a quick response. Thank You Michelle A.
Date of experience: November 5, 2019
They explain and help me understand what I should and shouldn't do on Freelancer. They help me has a job and income
Date of experience: February 4, 2020
I really love the support you gave us here gays, very quick and useful
I really love the support you gave us here gays, very quick and useful
Date of experience: November 9, 2019
Brenda helps me very soon. She gives me great support))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))
Date of experience: November 27, 2017
New in hiring freelancer, i got one issue, and I found the quick support from the support chat of freelancer.
Date of experience: November 22, 2017
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).